[MA] QMC Quality Engineer
[MA] QMC Quality Engineer
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Job Description
Quality Engineer to handle OES and IAM customer claims.
-Customer Care: Manage handle customer complaints & warranty (OES/ IAM)
-Implement & Improve Customer Complaint & warranty Management Process in East Asia Japan
-Product field Observation/Monitoring & preventive measures in the Market
-Preventative Q measures for improved customer satisfaction
-Process improvements with IT skills
-Other tasks when necessary
Qualifications :
Academic Degree and Work experience
-Tertiary Degree in Mechanical/ Industrial / Quality/ Production Engineering
-Minimum 5 years in Automotive Industries
-Minimum 3 years in Quality Assurance Quality Control department
-Experience in technical claim handling with J-OEM and international Customers
-Enough experience in customer report writing with 8D or other equivalent problem-solving method
-Basic Quality knowledge; ISO9001 IATF16949 Core Tools
Skills -Must
-Fluent Japanese and English speaker (English TOEIC above 700 at least no issue in communication)
-International exposure with different cultures
-Basic Microsoft Office applications (Excel PowerBI PPT Word)
Skills -Preferred
-SAP systems
-Other IT programing knowledge welcomed for process efficiency
Additional Information :
-Trip to Ranzan WH (Saitama prefecture) for sorting expected
-Application from HigP YorP MusP close to Ranzan WH (Saitama-prefecture) area is possible/welcome (working location can be negotiable)
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
