Research Solutions Consultant, Center of Excellence (Spanish-Speaking)
Research Solutions Consultant, Center of Excellence (Spanish-Speaking)
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1 Vacancy
Job Description
The Center of Excellence Research Solutions Consultant facilitates research and research services that support the First Presidency and Quorum of the Twelve Apostles in their responsibility to ensure that the Church remains one in Christ. They support the vision and direction of the Correlation Executive Committee (CEC) by providing direct support to Church departments and areas in their research efforts and needs.
The Center of Excellence Research Solutions Consultant helps the broader Church research community develop their research skills understand research policies and procedures and produce reliable relevant and timely research. They focus on providing excellent customer service training and continuous improvement to processes practices and policies. This position will provide remote support to area offices in Latin America in addition to supporting various Church departments.
Candidates must be members of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.
Responsibilities
Consulting and Customer Service (35%)
Provide expert consultation on Correlation Research Division (CRD) services processes policies practices and existing research.
Maintain high levels of customer service including responsiveness and resolution of requests from partners (Church departments and area offices).
Provide consultation on research questions research plans research methodologies interpretation of results and logic models. Leverage CRD subject matter experts as needed to address specific needs.
Build Partner Research Capability and Knowledge (15-25%)
Support identification and development of training materials and establishment of research standards for research done by partners.
Deliver training to empower partners to interpret existing research and conduct their own quality research.
Help partners utilize CRD technology navigate CRD processes and develop processes for coordinating and conducting their own research.
Educate partners on Correlation policies including data privacy sharing research and contact with Church members.
Continuous Improvement (20-25%)
Optimize and clarify existing research practices processes and policies related to partner research.
Collaborate with other CRD teams to make necessary improvements.
Build internal CRD capabilities for providing exceptional customer service.
Take initiative to set and accomplish professional development goals.
Strive to accomplish work through the lens of discipleship (e.g. strive to exhibit Christlike attributes focus on further developing traits in the Leadership Pattern)
Development of Research Communities (5-15%)
Identify and facilitate opportunities for collaboration across departments and area offices to drive sharing of best practices and key learnings.
Support development of a research community of practice.
Leadership (15%)
Take ownership for accomplishing assigned Center of Excellence initiative including creating goals and milestones and executing on plans.
Proactively help colleagues solve problems.
Lead training sessions.
Conduct Research (5-10% time permitting)
Conduct research (either as a researcher or study lead). This can be done as time permits and/or as teams require backup support as a means of providing mentoring and professional development opportunities or to provide specific expertise.
Qualifications
Education: Masters degree (required) or PhD (preferred) and/or equivalent work experience in the social sciences economics business or related fields.
Work Experience: 8 years of professional experience in applied research or closely related field with significant client management and consultation experience.
Demonstrated Skills & Abilities:
Fluent in both English and Spanish with knowledge of social science and research terms in Spanish
- Expertise in applied theory and advanced research methods including ability to train others in the basics of research methods and design
Ability to convey social science/research topics in business terms to a non-researcher audience
Ability to provide insightful analysis and recommendations and effectively present results to all audiences
Ability to provide excellent customer service and ensure timely resolution of requests
Excellent written verbal and presentation skills
Able to simultaneously manage multiple projects and clients in a deadline-driven environment
Able to effectively collaborate with colleagues in the Correlation Department and Correlation Research Division
Skilled in building and maintaining strong and trusting relationships quickly establishing credibility and rapport with a wide array of partners
Ability to effectively work in cross-functional teams and with people at all levels
Ability to adapt to change; this is a brand new team that is expected to evolve as we work towards the Center of Excellences vision
Preferred:
Deep understanding of a culture outside of the United States (e.g. more than serving a mission outside of the United States)
Process and project management: Experience planning and executing projects initiatives and/or process improvement efforts
Experience developing conducting and analyzing surveys interviews focus groups and/or observations
Work location options:
Residency near Salt Lake City UT is required. The Research Solutions Consultant will be required to come into the office a minimum of once a week with the option of working from home when there are not required in-person meetings.
Required Experience:
Contract
Employment Type
Full-Time
