Position Overview:
Flora-Bama Marina is seeking a motivated and experienced Seasonal Assistant Marina Manager to support day-to-day operations during our peak season. This leadership role is ideal for someone with a strong background in boating customer service and administrative tasks who thrives in a fast-paced waterfront environment.
The Assistant Manager will work closely with the General Manager to ensure smooth operations across dock rental and office activities. This hands-on position requires a confident leader who is comfortable on the water in the office and interacting with guests and staff.
Key Responsibilities:
Operations & Boating
- Assist in managing daily marina operations including rentals private charters and guest services
- Confidently operate dock and trailer a variety of vessels (pontoons jet skis)
- Train and supervise dockhands and office staff in safety protocols and customer service standards
- Conduct vessel checks safety briefings and ensure proper use and maintenance of rental fleet
- Coordinate launching retrieval and fueling of vessels
Customer Service
- Act as a front-line representative of Flora-Bama Marina providing an exceptional guest experience
- Resolve customer issues and questions professionally and efficiently
- Maintain a strong presence on the dock and in the office to support both staff and guests
Administrative Duties
- Assist with scheduling shift oversight and daily reporting
- Manage rental bookings process payments and maintain digital records
- Monitor inventory and supplies; communicate needs to General Manager
- Help manage online platforms reservation software and phone/email inquiries
- Support compliance with safety regulations waivers and marina policies
Qualifications:
- Proven boating experience including trailering docking and navigating vessels
- Prior leadership or supervisory experience preferred
- Strong customer service background ideally in marina tourism or hospitality industries
- Competent in office software (Google Workspace Excel POS/reservation systems)
- Must be organized proactive and able to multitask under pressure
- Comfortable working in outdoor conditions for extended periods
- Ability to lift up to 50 lbs and assist with physical dock duties as needed
Schedule & Compensation:
- Seasonal position: June through September
- Full-time hours including weekends and holidays
- Competitive hourly wage or weekly salary based on experience
Required Experience:
Senior IC