IT Infrastructure and Cloud Operations Team Lead
IT Infrastructure and Cloud Operations Team Lead
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Job Description
Location:
Datchet SloughJob ID:
R0095454Date Posted:
Company Name:
HITACHI EUROPE LTD.Profession (Job Category):
IT Telecom & InternetJob Schedule:
Full timeRemote:
NoJob Description:
Our Company
Hitachi drives Social Innovation Business creating a sustainable society through the use of data and technology. We are a climate change innovator partnering with cities governments and companies to cut carbon. We are working to connect solutions with the help of Hitachis Green Energy and Mobility both physically and digitally to deliver net-zero. The companys consolidated revenues for fiscal year 2023 (ended March 31 2024) totalled 8564.3 billion yen and approximately 268000 employees worldwide. For more information on Hitachi please visit the companys website at .
Hitachi Europe Ltd is seeking a highly skilled and experienced IT Infrastructure and Cloud Operations Team Lead to join our dynamic team. This role involves managing a team of 3 offshore resources and 3 onshore contractors ensuring the secure and efficient operation of our IT services. Hitachi Europe is currently operating a hybrid environment of some on premise IT services in London data centres whilst operating an Azure Enterprise Scale Landing Zone and aiming for transition to cloud first adoption. This offers a fantastic opportunity for someone to work with a talented infrastructure team with deep technical knowledge and support the next step on Hitachi Europe technical transition.
What youll be doing
Team Management:Lead and support a team of 6 including 3 offshore resources and 3 onshore contractors. Allocate work responsibilities and provide guidance to team members.
IT Infrastructure Management:Oversee the management of Windows OS environments Cisco networking BT MPLS and internet service providers.
Data Centre and Communications Hub:Manage and maintain data centre operations and communications hubs.
Cloud Operations:Implement improvements and manage existing Azure enterprise-scale landing zone and support further cloud functions. Some DevOps and coding experience is required.
M365 Tenant Support:Provide support for Hitachi Microsoft 365 tenant environment.
Service Operations:Ensure secure operations of IT services following ITIL principles. Support escalations from Helpdesk to Operations 2nd line and where needed escalating to 3rd line team or utilizing support contracts as needed.
Change Management:Operate weekly CAB (Change Advisory Board) meetings to manage changes effectively.
International Collaboration:Communicate effectively with teams across Europe and engage with colleagues in Japan.
VMware and SAN Management:Manage VMware environments and Storage Area Networks (SAN).
Cloud Transition:Lead the transition from traditional on-premise infrastructure to cloud-native technologies.
What you bring to the team
Were looking for a team player who is motivated by delivering great work and the Hitachi vision. The role will be a mixture of remote-hybrid work with 1 day in the Hitachi Office with travel to Datacentres in Hounslow and central London. The office location is Hitachi Europe Ltd Botanica Ditton Park Riding Court Road Datchet SL3 9LL
The ideal candidate will possess the following skills and background:
Required Skills and Experience:
Technical Expertise:Strong background in IT infrastructure including Windows OS Cisco networking BT MPLS internet service providers VMware and SAN.
Cloud Skills:Proficiency in Azure enterprise-scale landing zones DevOps coding and M365 tenant support.
ITIL Knowledge:Familiarity with ITIL principles and best practices for IT service management.
Team Leadership:Proven experience in managing and leading teams both onshore and offshore.
Communication Skills:Excellent communication skills with the ability to work effectively in an international environment.
Cloud Transition Experience:Demonstrated experience in transitioning from traditional on-premise infrastructure to cloud-native technologies.
Qualifications:
Bachelors degree in Computer Science Information Technology or a related field.
Relevant certifications in IT infrastructure cloud operations VMware SAN and ITIL are highly desirable.
Benefits Package
Along with a market competitive salary and discretionary bonus scheme employees have the option to work flexibly in line with our hybrid working model and we would be happy to discuss this with you during the hiring process.
Benefits Package
Company Funded Benefits
Market competitive salary and discretionary bonus scheme
Generous holiday entitlement - with the option to buy up to an additional week per year.
A Holiday Banking scheme allowing you to bank untaken holiday to use another year.
Group Personal Pension
Private Medical Insurance
Employee Assistance Programme available to all employees
Personal Accident Insurance
Voluntary Benefits(funded by employee) including.
Cycle To Work scheme.
Gym Membership
Dental Insurance with option to include dependent children.
Health screening
Dining card
Our Values
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesnt impact your ability to do the job including race colour religion sex sexual orientation gender identity national origin veteran or disability status. We are proud of Japanese heritage with our values expressed through the Hitachi Spirit:
Wa Harmony Trust Respect
Makoto Sincerity Fairness Honesty Integrity
Kaitakusha-Seishin Pioneering Spirit Challenge
If like us youre motivated by delivering first class services thrive in a fast paced and supportive environment and want to help Hitachi to drive social innovation wed love to hear from you.
Employment Type
Full-Time
