Collections Specialist
Collections Specialist
Posted on :
03-06-2025
Employer Active
1 Vacancy
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Job Description
Lets unpack this Who are we
mSupply is the leading provider of premium solutions parts and equipment for professionals serving customers on their appliance parts HVAC plumbing and commercial kitchen needs. Headquartered in St. Louis Missouri mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth expertise across our national footprint and ease of doing business through leading-edge technology servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed reliability and accuracy. Learn more about MSupply .
About OConnor Company
OConnor Company is an industry leader in wholesale HVAC equipment parts and tools. As a distributor of HVAC services in the Midwest they provide a range of quality product lines including Trane American Standard and Mitsubishi Electric. The company is proud to serve the commercial and residential markets in Kansas Oklahoma Missouri Nebraska and Iowa. For more information visit .
Job Summary
Based out of our Lenexa Kansas office theCollections Specialistobtains payment updates collects maintains and ensures accurate payments for the assigned customer base. Administers timely collection follow-ups and is highly effective atadhering to collection policies to optimize collection efforts.
Duties & Responsibilities
mSupply is the leading provider of premium solutions parts and equipment for professionals serving customers on their appliance parts HVAC plumbing and commercial kitchen needs. Headquartered in St. Louis Missouri mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth expertise across our national footprint and ease of doing business through leading-edge technology servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed reliability and accuracy. Learn more about MSupply .
About OConnor Company
OConnor Company is an industry leader in wholesale HVAC equipment parts and tools. As a distributor of HVAC services in the Midwest they provide a range of quality product lines including Trane American Standard and Mitsubishi Electric. The company is proud to serve the commercial and residential markets in Kansas Oklahoma Missouri Nebraska and Iowa. For more information visit .
Job Summary
Based out of our Lenexa Kansas office theCollections Specialistobtains payment updates collects maintains and ensures accurate payments for the assigned customer base. Administers timely collection follow-ups and is highly effective atadhering to collection policies to optimize collection efforts.
Duties & Responsibilities
- Generates a daily high volume of outbound collection outreaches via email/voice calls.
- Engages and promptly notifies Management of any customers unwillingness to pay pertheir payment terms.
- Maintains over 90% of A/R at 3%.
- Pulls a daily aging report for the assigned customer base. Contacts customers withpast due balances greater than 30 days documents collection efforts payment statusbilling issues and resolution status.
- Displays a courteous and professional manner when communicating to customers(internal/external).
- Documents collection efforts in the company ERP system.
- Provides additional support to otherdepartments when necessary to resolve customers issues.
- Responds to credit hold queues in a timely fashion to avoid customer delays at the counter or delivery of the order.
- Monitors assigned shared A/R Credit Department email inbox.
Other
- Maintains proficiency with company computer systems in aspects related to job such as data entry messaging call logs data notations queue updates batching or other job & office functions and requirements.
- Other duties as assigned. As with any evolving organization the job description is not intended to encompass a comprehensive listing of work activities duties or responsibilities. Additional duties responsibilities assignments and activities may be changed or assigned at any time with or without notice.
Qualifications
- High School diploma or the GED equivalent.
- 3 or more years of business-to-business collections or relevant experience.
- Aptitude for mathematical operations and numerical analysis.
- Intermediate knowledge of MS Office suite applications (Word Excel PowerPoint Outlook).
- Proficient in using office technology including computers photocopiers scanners phone systems and virtual meeting platforms as required for daily responsibilities.
What We Offer:
- We care about your well-being from day one. Heres a snapshot of the benefits we provide:
- Comprehensive health coverage medical dental vision and prescription effective your first day
- 401(k) plan with company contribution
- Life insurance plus short- and long-term disability coverage
- HSA and FSA options
- Paid time off vacation holidays and personal days
- Employee Assistance Program (EAP)
- Employee discounts
- Weekly Pay Frequency
- ...and much more!
Equal Employment Opportunity & Pre-Employment Requirements
We are an equal opportunity employer and make employment decisions without regard to sex age race religion national origin citizenship status sexual orientation gender identity disability or military service history. To request reasonable accommodation contact
All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.
#OConnorCompany
We are an equal opportunity employer and make employment decisions without regard to sex age race religion national origin citizenship status sexual orientation gender identity disability or military service history. To request reasonable accommodation contact
All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.
#OConnorCompany
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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