IT Supplier Manager
IT Supplier Manager
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Job Description
Reporting to the Director of Infrastructure Operations the successful candidate will be working with multiple IT Teams and key business areas. We are seeking an experienced and detail-driven IT Supplier Manager to oversee the management of IT vendors procurement activities and IT asset lifecycle. This role is responsible for ensuring strong supplier performance optimizing purchasing processes and maintaining accurate control over IT assets to support operational efficiency and strategic objectives.
Responsibilities include:
- Manage the full lifecycle of IT supplier relationships including sourcing selection onboarding contract negotiation performance management and renewals or terminations.
- Oversee the procurement of IT goods and services ensuring alignment with budget compliance and business requirements.
- Collaborate with Finance Legal IT Architecture and Procurement teams to support purchasing decisions and streamline procurement processes.
- Maintain accurate records of contracts purchase orders invoices licensing agreements and warranties.
- Lead IT asset management efforts including tracking hardware and software inventory ensuring compliance with licensing agreements and managing asset lifecycle from acquisition through retirement.
- Monitor supplier performance against SLAs KPIs and contractual terms; drive service improvement and issue resolution.
- Identify cost-saving opportunities and vendor consolidation strategies to improve efficiency and reduce spend.
- Support risk management efforts by ensuring supplier compliance with security privacy and regulatory standards.
- Facilitate regular supplier reviews and foster strong working relationships to ensure accountability and continuous improvement.
- Stay informed about IT industry trends pricing models and vendor capabilities to enhance purchasing and vendor strategies.
- Budget and procurement management for projects
- Ensure adherence to IT Service Management (ITSM) best practices and support alignment with ISO20000 and ISO 27001 standards.
What Were Looking For...
- Significant experience in IT supplier/vendor management IT procurement or IT asset management.
- Strong understanding of IT purchasing processes licensing models and vendor negotiation.
- Experience with IT asset management systems and procurement platforms (e.g. ServiceNow D365).
- Strong interpersonal communication and stakeholder management skills.
- Solid understanding of compliance cybersecurity and risk in supplier management.
- Experience of complex IT environments with a variety of technology such as SaaS public cloud complex networking on-premises hardware COTS software and in-house software.
- Comfortable in a dynamic environment with changing priorities
- Pragmatic in terms of process relationships planning technology and prioritisation
- Experience with multiple modern IT tools such as Office365 SharePoint Confluence Slack Zoom Teams Excel
- Practical experience with ITSM best practice and ITIL
Required Experience:
Manager
Employment Type
Full-Time
