Technical Engineer
Technical Engineer
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
Requirements
Required Skills & Qualifications:
Proven troubleshooting and problem-solving skills
Experience in ticket management systems and IT support workflows
Intermediate to advanced technical knowledge across systems and platforms
Confident in call handling and maintaining professionalism under pressure
Critical thinking and attention to detail in both technical and customer support tasks
Excellent communication skills (written and verbal calls emails chats)
Comfortable dealing with difficult customer situations with composure and tact
Experience with Microsoft Administration and Azure Virtual Desktop Infrastructure (VDI) is required
Benefits
- Health and Wellness: Comprehensive HMO coverage for you and your dependents.
- Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.
- Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.
- Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.
- Government Benefits: Full support for required government benefits.
- 13th Month Salary: A festive bonus to celebrate the year s hard work.
- Overtime Pay: Compensation for your extra effort and time.
- Night Differential: Additional pay for working late hours or shifts.
- Incentives: Performance-based incentives to reward your contributions and achievements
Required Skills & Qualifications: - Proven troubleshooting and problem-solving skills - Experience in ticket management systems and IT support workflows - Intermediate to advanced technical knowledge across systems and platforms - Confident in call handling and maintaining professionalism under pressure - Critical thinking and attention to detail in both technical and customer support tasks - Excellent communication skills (written and verbal calls, emails, chats) - Comfortable dealing with difficult customer situations with composure and tact - Experience with Microsoft Administration and Azure Virtual Desktop Infrastructure (VDI) is required
Employment Type
Full Time
