Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
The Senior Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting works with mechanical and electrical equipment conducts preventative maintenance and parts inventory and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.

Responsibilities:
To perform the job successfully an individual must be able to perform each essential duty satisfactorily. Create and maintain safe working environment and culture within the organization

• Diagnose and troubleshoot electric submersible pump systems in the field
• Working with voltage up to 480v single and three phase
• Troubleshooting and programming SCADA/PLC systems
• Operate service truck and crane (Ford 550/Chevy 6500 or equivalent)
• Work in close proximity to Municiple wase water applications
• Demonstrates high impact culture through innovation accountability and empowerment
• Must be able to function in a team environment

Requirements:

• Some travel required (local/minimal to no overnights)

Driving Requirements:

• Ability to obtain DOT Med Card
• Driver Application for Employment
• Motor Vehicle Report (MVR)

Forms:

• Driver Disclosure and Release
• Employee Applicant Drug and Alcohol Statement
• FMCSA Certificate of Awareness
• Driver Certificate of Violations
• Driver Statement of On Duty Hours Road Test
• Copy of Drivers License
• Copy of Medical Certificate

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning seeking out opportunities for self-improvement and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others contribute to team goals and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Education & Experience Requirements:

• HS diploma or equivalent

Experience Requirements:

• SCADA/PLC/controls
• Familiar with wiring schematics
• Ability to obtain all required customer clearances (TWIC DISA etc.)
• Clean driving record
• Work experience preferred
• 2 to 5 years of technical work experience preferably working with electric submersible pump systems (lift stations/wastewater treatment plants)

Skill Requirements:

• Electrical/mechanical experience
• Work without direct supervision
• Technically sound
• Experience with Microsoft Office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability
• Synthesizes technical information and communicates it clearly
• Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways

WHAT WE CAN OFFER YOU:

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program including:

• Generous PTO package and paid holidays
• Generous retirement savings plan
• Customizable health dental and vision insurance (eligible on first date)
• Career progression plans
• Reward and recognition programs
• Paid parental leave
• Tuition Reimbursement
• Company Wellness Program
• Employee Discount Program

Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.