Director of Retail Tech & Operating Model
Director of Retail Tech & Operating Model
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$ 150000 - 180000
1 Vacancy
Job Description
WHY JOIN ALO
Mindful movement. Its at the core of why we do what we do at Aloits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
As the Director of RetailOperationsModel &Techyou willbe at the forefront of shapinghowprocesspeople and technologywork togetherseamlesslytoenable retail growth. In thisnew role youserve as the architect of our weekly and daily operational routines in stores connecting the dots betweenstaffing and scheduling disparate and integrated tech platformsand operational processes in stores to maximize efficiency drive labor reductions and ensure front-line team success by making store operations easy and wrong execution impossible.This role operates at a global level with a focus on developing scalable solutionsthat serve as the baseline for international expansion that can be easily adapted to support localizednuances outside of the US.Success criteria for this role is measured throughimprovements to key metrics including inventory accuracy shrink replenishment rates short ship rate and labor spend.
RESPONSIBILITIES
Operating Routines:
- Maintainefficientweekly and daily operational routines for retail stores factoring in nuances driven by location volumearchitectural constraintsandstaffing models.
- Partner closely with Workforce Management Teamto ensure alignment betweenbaselineoperational routineslabor modelsand scheduling tools. Adapt labor modelsto support peak executionchallenges during key periods of the year.
- Partner with Regional Operation teams to assess feasibility to lift and shift baseline operating models to other countries and business models completing gap assessments to determine adaptations needed to store operating model.
Process & Technology Improvement
- Oversee Retail Technology and Process Improvement Roadmap driving alignment between leadership operating teams and cross-functional partners including Retail Tech Ops Retail Engineering and Digital functions.
- Capture and prioritize process and technology improvement opportunities through partnership with Retail Operations teams store visits and process immersion operational KPI review and field feedback. Maintain value creation through close tracking of key growth drivers and efficiencies captured.
- Maintain cross-functional retail tech product enhancement requests across core systems including RFID Omni Inventory Control LPMS and POS.
- In partnership with International Operations team identify and support new and alternative solutions for technology and process to support international expansion into new countries business models and store concepts.
- Develop business cases consolidate retail business requirements partner with Retail Tech and outside vendors to track project execution and work with operating teams to support launches for new solutions and improvements.
- Develop new policy and procedures and support upkeep of existing documentation based on changes to process or tech solutions.
- Oversee continuous development and improvement of Operations Dashboards to ensure Retail Operation teams have specific actionable data points needed to diagnose business and adapt behaviors.
- Stay closely tuned in to evolving retail technology product innovation and solutions that could be implemented at Alo.
QUALIFICATIONS
- Required minimum of 10 years of experience in a headquarter-based Retail Operations function with a required focus on technology solution enablement.
- Bachelors degree in Business Technology Operations or other relevant field.
- Proven track record of developing influencing and rolling out retail tools with measured business outcomes.
- Significant experience in a retail and/or technology setting with key retail systems including inventory management RFID and omnichannel tech.
- Strong ability to influence and collaborate across different levels of the organization.
- Exceptional written and verbal communication skills including the ability to craft compelling assets and presentations.
- Strong organizational abilities with the ability to multi-task and pivot frequently based on business changes.
- Expertise in Microsoft Office Suite and experience using retail communication or task management platforms.
- Ability to travel to stores based on business demand up to 25% of the time.
The base salary range for this position is $150000.00- $180000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location experience and performance. As such on occasion and when applicable there is the possibility that the final agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the companys total rewards package for exempt employees. Other rewards may include performance bonuses long term incentives a PTO policy and many other progressive benefits.
#LI-ONSITE
Required Experience:
Director
Employment Type
Full-Time
