FTC Sales Support Coordinator (Energy) (47279)
FTC Sales Support Coordinator (Energy) (47279)
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Job Description
About Us
ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years focusing on energy storage and renewable energy (solar wind biogas) while supplying energy to organisations of all sizes.
We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.
About the Role:
Join our dynamic Sales Support Team on a 6 month fixed term contract as a Sales Support Co-Ordinator. You will play a crucial role in supporting the Sales Support Manager and Team Leaders focusing on training process improvement and administration.
You will own a wide and varied level of administration processes across the Enterprise sales team deputising for the Team Leaders at times within the business and with the team members. You will continually drive improvements within Sales processes and functions and be the main support for team members with training development and any problems or internal / external queries as and when required.
This is a Hybrid role assigned to our Leeds office where the successful candidate would be based two days a week.
Key Responsibilities:
- Manage daily workload and resource allocation for the sales support team.
- Train new sales support members to a high standard.
- Ensure data quality and timely input into systems.
- Improve and manage sales processes and procedures including NHH and Gas Matrices.
- Facilitate effective communication across departments and participate in project groups.
- Apply company people management processes effectively.
Knowledge and Skills:
- Strong numeric and IT skills.
- Positive flexible approach to work.
- Good verbal reasoning and communication skills.
- Ability to adapt to new systems and processes.
- Excellent time management and problem-solving skills.
- Team player with the ability to resolve complex issues.
Experience/Qualifications:
- Previous experience in sales support customer care and administration.
- Industry experience preferred.
- Proven ability to manage customer relationships.
- GCSE Grade C or above in Maths and English.
- University degree preferred but not required.
Why ENGIE UK
- Opportunity to make a significant impact on the future of energy supply.
- Collaborative and innovative work environment.
- Hybrid working options.
- Bonus programme.
- Healthcare cash plan.
- Employer pension contribution.
- Commitment to professional development and growth.
How to Apply
At ENGIE UK we value diversity and are committed to creating an inclusive environment for all employees. In the event you do not meet every requirement we encourage you to apply. Your unique skills and experiences could be just what we need.
To apply please submit your CV detailing your experience.
Required Experience:
IC
Employment Type
Full-Time
