Opportunities: Manager, User Access and Internal Identity (46186)
Opportunities: Manager, User Access and Internal Identity (46186)
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Job Description
Competition # :46186
Department:Cyber Security & Digital Solutions
Location:HALIFAX
Type of Employment:Permanent
Union Status: Exclusion - Non Union - NSPG
Closing Date:10-Jun-25(Applications are accepted until 11:59 PM Atlantic Time)
About Us
At the Department of Cyber Security and Digital Solutions CSDS we prioritize people both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible reliable digital solutions centered around user needs.
In todays tech-driven world CSDS empowers government departments with essential digital solutions to meet Nova Scotians expectations. As a trusted partner across government we enable departments to fulfill their mandates with secure user-friendly services. From healthcare and education to public safety we collaborate to transform how services are designed and delivered.
We dont just implement technology; we modernize outdated systems and reimagine processes. Our agile data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotians evolving needs.
Joining CSDS means contributing to work that makes a real difference. From providing vital technical support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms youll play a key role in building a more inclusive responsive government for Nova Scotians.
Together were setting new standards for digital public service delivering resilient solutions that meet todays needs-and anticipate tomorrows challenges.
About Our Opportunity
In a manager role you will lead a team of professionals and are responsible for the overall development delivery and effectiveness of enterprise internal identity and access management and identity security service operations in accordance with legislation policy and regulations.
The Manager is accountable for strategic and operational leadership through direction planning evaluation and implementation requiring experience with and knowledge of legislation regulations policies and programs to support departmental and government priorities. You will work collaboratively across government healthcare and education and with various stakeholders and sectors to build collaborative relationships and innovate.
Primary Accountabilities
As Manager User Access and Internal Identity you will be responsible for:
- Working closely with government and healthcare users to ensure the internal identity services are designed deployed and used effectively.
- Communicating and implementing digital concepts.
- Monitoring performance against key performance indicators and providing recommendations based on data.
- Creating and maintaining relationships with internal and external clients.
- Collaborating within other areas of government and the department to develop internet era policies and strong vendor management.
Qualifications and Experience
To be considered for this opportunity you hold experience and expertise in the following areas:
- One year or more experience as a Manager of Identity Email or IT operations team.
- Decision-making responsibilities for the development delivery and enhancement of Identity and Access Management and Identity Email and Cloud App Security services via Microsoft Defender XDR.
- Understanding of Microsoft Active Directory and Entra ID.
- Leading one or more multidisciplinary delivery teams with direct reports to deliver excellent products and services to users.
- Managing the scope and budget required to deliver excellent new or existing products and services to meet our users needs.
- Launching digital products or services to customers using principles of user research usability design analytics accessibility.
In addition you hold the following experience and skills:
- The ability to influence at senior levels (e.g. with senior executive teams and deputies).
- The ability to lead change through influencing collaboration across a matrix organization in a highly fluid environment.
- Building empowered teams by delegating authority and providing coaching and support.
- Internet-era practices and ability to effectively engage with multidisciplinary teams to achieve business/policy outcomes.
- User-centered innovative and product management approaches to ensuring the secure delivery of services.
We will assess the above qualifications and competencies using one or more of the following tools: written examination standardized tests oral presentations interview(s) and reference checks.
We recognize that everyone brings different skills and experiences to the table and that not everyone checks all the boxes. We encourage you to apply anyway! Tell us why youre the right fit for the job.
Benefits
The Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.
Working Conditions
While this position is based in Halifax travel throughout the province may be required periodically. You will be required to work in an office environment during normal business hours (08:00-16:30) and support a 24/7 critical service and environment.
How You Can Make an Impact
- Establish product vision service governance and provide strategic direction to achieve that vision.
- Work with and lead multidisciplinary team to promote internet-era ways of working.
- Motivate your team and everyone around you through great storytelling and communication.
- Dive deep to understand the needs of internal and external users stakeholders and partners and their related program goals program policies and operational constraints so that you can develop products that are valuable usable and feasible.
- Translate the needs of the users partners and public servants into multi-channel services.
- Work with the team to deliver products and iteratively improve them through iterative and incremental cycles.
- Help your team build the right things in the right order by developing and prioritizing user stories product roadmaps and backlogs based on evidence and your knowledge of user needs.
- Keep people informed and engaged by working in the open about the design and development of your products and promoting their uptake.
You can also make an impact by:
- Being strategic and tactical - youll help define the product strategy but also roll up your sleeves to get it launched.
- Setting measurable goals for your product and report against these to demonstrate progress against stated benefits.
- Seeking to understand how a product technically works ask questions and challenge assumptions.
- Representing users throughout the design and delivery process and use their feedback to inform continuous improvement while ensuring smooth operations.
- Ensuring the service is designed with accessibility from the start.
- Being responsible for the quality of your products.
What We Offer
- Career Development where you have access to career guidance tools resources and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued respected connected and tuned in. We have forward-thinking policies and strategies.
- Countless Career Paths.
- A Dynamic client-focused office environment where service excellence and teamwork are our focus.
Pay Grade: EC 12
Salary Range: $3760.89- $4701.11Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative at all job levels of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Indigenous People African Nova Scotians and Other Racially Visible Persons Persons with Disabilities and Womenin occupations or positions where they are under-represented. If you are a member of one of these equity groups you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights you require an accommodation throughout the recruitment process please contact us at
Current government employees may access this posting through the link below:
PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials the results of which must be satisfactory to the employer. We thank all applicants for the interest however only those selected for an interview will be contacted. All questions and concernsmay be directed to
Employment Type
Full-Time
