Opportunities: Technical Analyst (Computer Services Officer 1-2) (46191)
Opportunities: Technical Analyst (Computer Services Officer 1-2) (46191)
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Job Description
Competition # :46191
Department:Cyber Security & Digital Solutions
Location:HALIFAX
Type of Employment:Permanent
Union Status:NSGEU - NSPG
Closing Date:12-Jun-25(Applications are accepted until 11:59 PM Atlantic Time)
About Us
At the Department of Cyber Security and Digital Solutions (CSDS) we prioritize people and are dedicated to driving digital transformation that meets modern expectations. Our mission is to support government departments and partners in their digital transformation journeys ensuring that digital services are user-centered efficient and impactful for all Nova Scotians.
We dont just implement digital solutions; we navigate the complexities of digital transformation by modernizing outdated systems and ways of working. Our role is to make a real difference by ensuring that our digital services are accessible and user-friendly.
At CSDS we celebrate diversity inclusion and belonging. We recognize that the people who use government programs and services come from all walks of life and its essential that we reflect the communities we serve. We are committed to creating an environment where diverse perspectives and experiences are valued and where all talent can thrive. By embracing these values we deliver better more accessible and inclusive public services.
About Our Opportunity
The Computer Services Officer 1-2 (Technical Analyst) will provide customer-focused Tier 1 and 2 technical support services related to MSSQL Oracle and MySQL database infrastructure. This role involves deploying maintaining monitoring troubleshooting ensuring availability and security of corporate database assets and resolving database incidents and problems for the Province of Nova Scotia the Nova Scotia Health Authority and the IWK.
As a technical analyst within a team of specialists this position plays a key role in supporting the core ITIL service support processes to ensure providing consistent level of services to the users.
Together were setting new standards for digital public service delivering resilient solutions that meet todays needs and anticipate tomorrows challenges.
Primary Accountabilities
Under the direction of the senior technical architect (database) your responsibilities will include:
- Provide Tier 1 and some Tier 2 support by troubleshooting deploying maintaining and monitoring MSSQL Oracle and MySQL database infrastructure.
- Provide support to mission critical database environments.
- Resolve database incidents and problems in a timely manner.
- Perform database backup and recovery operations and implement robust backup and recovery procedures.
- Manage users security tables indexes and views within the database systems.
- Monitor server and database health taking preventive or corrective action as required.
- Support the core ITIL standard and processes to ensure consistent levels of service to users.
- Collaborate with other operational teams (server virtualization storage etc.) to ensure seamless integration and operation of database systems.
Qualifications and Experience
- Graduation from a recognized Information Technology program
- Excellent communication (both verbal and written) and interpersonal skills.
- Demonstrated ability to interact effectively with clients staff peers and management.
- Well-organized and capable of prioritizing and undertaking high-level work under tight deadlines.
- Flexible and adaptable to ever-changing priorities while demonstrating initiative.
Assets:
- Experience supporting enterprise environments with Microsoft SQL (MSSQL) Server Oracle or MySQL database implementations
- Familiarity with PostgreSQL MariaDB and any relational database management system would be considered as an asset.
- Experience with Oracle Cloud Infrastructure (OCI) or other cloud platforms.
- Knowledge or experience in scripting languages (Shell Python PowerShell) and infrastructure automation tools.
- Experience in the public sectors or other complex regulated environments.
Equivalency
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.
Other Considerations
You may be required to work outside of normal business hours including weekends.
This competition may be used within 4 months to fill similar positions in other areas of Nova Scotia should they become available.
We recognize that everyone brings different skills and experiences to the table.
If you dont check all the boxes we encourage you to apply anyway and tell us why youre the right fit for the job. We value diversity of thought and believe that the best teams are those that bring together people with a range of experiences and perspectives.
What We Offer
- Career development where you have access to career guidance tools resources and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued respected connected and tuned in we have forward-thinking policies and strategies
- Countless career paths
- Department specific flexible working schedules
Pay Grade: PR 01- PR 11
Salary Range: $1587.24- $2867.11Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative at all job levels of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Indigenous People African Nova Scotians and Other Racially Visible Persons Persons with Disabilities and Womenin occupations or positions where they are under-represented. If you are a member of one of these equity groups you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights you require an accommodation throughout the recruitment process please contact us at
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials the results of which must be satisfactory to the employer. We thank all applicants for the interest however only those selected for an interview will be contacted. All questions and concernsmay be directed to
Required Experience:
IC
Employment Type
Full-Time
