Service Technician
Service Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description: Service Technician
Description:
The Service Technician is responsible for quality installation practices including upgrades disconnects and troubleshooting of all existing services including IP and RF-based video voice and internet as well as satellite TV services such as DISH and DIRECTV.
Responsibilities:
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Perform reconnects requested and non-pay disconnects and changes of service while adhering to procedures and safe work practices.
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Routinely perform fiber optic troubleshooting withand 1550 nm wavelengths.
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Administer router access point bridge and Wi-Fi processes.
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Perform troubleshooting and solution methodologies for IP and LAN.
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Install all types of CAT5/CAT6 drop wire.
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Install connectors on CAT5/CAT6 drop wire.
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Troubleshoot IP issues from any telecommunications demarcation point to customer premise equipment.
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Successfully install all ancillary equipment provided to subscribers.
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Identify fiber connectors and color code.
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Configure customer PCs for successful internet operation.
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Test and tone all drop wires from equipment room to end user location.
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Participate in on-call schedule rotation.
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Perform other duties as assigned.
Minimum Qualifications:
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Minimum of 5 years experience installing testing and troubleshooting cable phone and internet.
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Experience with fiber optic cabling required.
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Proficiency using small hand tools and larger power tools.
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Must have an active and clean non-restrictive state-issued drivers license.
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Must be comfortable working on a ladder and at various heights.
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High school diploma or equivalent required; associate degree in Internet Technologies or Engineering preferred.
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Cisco Certifications (CCT or CCENT) and Microsoft Certifications (MCSA for Office) preferred.
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Ability to work days weekends evenings and holidays and participate in on-call rotation as needed.
Employment Type
Full Time
