Birthday Party Captain

TITLE: Birthday Party Captain

POSITION TYPE: Part Time - Non-Exempt

COMPANY: Sharks Sports and Entertainment LLC

LOCATION: Sharks Ice San Jose

REPORTS TO: Participant Development Manager

POSTING DATED: May 2025

Pay Range: $17.95 per hour

Position Overview

The Birthday Party Captain acting under the direction of the Party Coordinator and in tandem with Participant Development Manager is the head of individual birthday parties. Party Captains will facilitate a memorable and fun party atmosphere for the attendees by confirming parties are properly set up greeting guests playing games serving food providing an introductory skating lesson and party clean up. The captain has the duty to ensure each birthday child family and participants have a memorable and unique experience while visiting Sharks Ice.

Shift Information:

Shifts are primarily weekends

Essential Duties and Responsibilities:

Party Preparation:

• Follows details/script of the party agenda given by the Party Coordinator during pre-party briefing.
• Confirm food orders party scheduling and public session programming with Party Coordinator.
• Sets up table decorations and party favors.
• Assist in any area of preparation when needed.

Party Execution:

• Ensures party areas are clean and prepared in a timely manner before during and after the party.
• Greets parents birthday person and children when they arrive. Shows family where their party will be held and explains timeline.
• Fits and ties skates for party participants.
• Give off ice and on ice verbal instructions according to party agenda.
• Plans and executes several birthday games to take place both on and off the ice as well as the party area according to party agenda.
• Coordinate birthday group in a manner during the party ensuring everyone participate in all the scheduled activities with special attention given to the birthday child.
• Ensure the party contact settles any remaining portion of their bill.
• Ensure party rooms are cleaned and all tables and chairs are put away. This includes continuous clearing of the plates cups table ware and garbage during the party.
• Cleans up after party.
• Ensures the highest level of customer service (i.e. record gift list offer to take photos etc.)
• Ability to work in a team of Party Captains with direction from the Party Coordinator to ensure an enjoyable and cohesive party experience.
• Complete other duties as assigned

Minimum Qualifications

• Team-work oriented.
• Prior ice rink experience preferred.
• Some experience in recreation childcare or education is preferred.
• Must be able to successfully perform the essential functions of this job that are physically demanding.
• Required to work nights weekends and holidays.

• Ability to possess dependable transportation.
• Must be able to stand for long periods of time.
• Must be able to lift to 50 pounds.
• Must be able to work in a cold environment.

What We Offer

• Hourly rate $17.95
• Employee referral bonus of $200 for every friend hired!
• Free employee parking
• 30% discount in the Sharks Pro Shop
• Fun environment
• Pet Insurance

• Food and beverage discount at SAP Center TechCU Arena and Stanleys
• Free Barracuda tickets for most games
• Free ice skating at Sharks Ice (San Jose Fremont and Oakland)

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991 Sharks Sports and Entertainment (SSE) has grown into a multi-faceted organization that includes the SAP Center the NHL San Jose Sharks the AHL San Jose Barracuda the Tech CU Arena three Sharks Ice facilities and the non-profit Sharks Foundation. Additionally we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area and are deeply influenced by the technology innovation diversity and commitment to excellence that surrounds us. Our culture is transforming to reflect those values with an eye towards a pioneering forward-thinking and inclusive environment in sports and entertainment.

We live work and innovate by a set of Pioneering Principles:

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions

M - More risk leads to more rewards and expands our comfort zones

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports entertainment and our hometown. We are #TealTogether.

Our Commitment to Diversity Inclusion & Belonging

Here at Team Teal we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact we believe diversity of backgrounds and skills combined with passion are the most important keys to meaningful innovation and excellence. Therefore we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race religious creed color age sex sexual orientation gender identity gender expression national origin marital status medical condition as defined by state law (genetic characteristics or cancer) physical or mental disability military service or veterans status pregnancy childbirth and related medical conditions genetic information or any other classification protected by applicable federal state and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSEs HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.