SAP HCM Service & Support Specialist (m/f/d) 1 1 (45839)
SAP HCM Service & Support Specialist (m/f/d) 1 1 (45839)
Posted on :
02-06-2025
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1 Vacancy
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Job Description
Join Schwarz Global Services Barcelona - IT Hub of Europes Largest Retail Group.
At Schwarz Global Services Barcelona we provide high value IT services for the entire Schwarz Group which includes Lidl Kaufland Schwarz Produktion PreZero Schwarz Digits STACKIT and XMCyber.
As part of a top 5 global retail company we serve 6 billion customers through 13700 stores in 32 countries supported by over 575000 employees.
We are looking for open-minded colleagues with passion for technology who are willing to find diverse and exciting career opportunities in a dynamic work environment that stands for development and progress.
Elevate your career with us where development and progress are at the heart of everything we do.
At Schwarz Global Services Barcelona we provide high value IT services for the entire Schwarz Group which includes Lidl Kaufland Schwarz Produktion PreZero Schwarz Digits STACKIT and XMCyber.
As part of a top 5 global retail company we serve 6 billion customers through 13700 stores in 32 countries supported by over 575000 employees.
We are looking for open-minded colleagues with passion for technology who are willing to find diverse and exciting career opportunities in a dynamic work environment that stands for development and progress.
Elevate your career with us where development and progress are at the heart of everything we do.
Your tasks
- You strengthen our international team in the Schwarz Groups Service & Support department especially in HR Systems more specific in SAP HCM & Success Factors platforms.
- You support our HR Keyusers and HR Business Solutions Experts colleagues from Lidl Kaufland and other companies in the Schwarz Group with troubleshooting.
- You prioritize analyze document and process incoming error tickets.
- Your activities also include close cooperation with the specialist departments and the internal and external development departments.
- If necessary you train the local support departments with specially created training sessions.
- Continuous optimization of the support processes and operation is one of the focus on your day- to- day.
- You handle proactive and reactive problem management to avoid long-term disruptions in HR Systems.
- You are the service contact person for application support
You profile
- Desired University degree in Information Technology or similar
- You have already professional experience in Support tasks or IT projects
- Ideally you have experience handling Support Ticketing Systems
- Knowledge in SAP HCM is nice to have
- Fluent English and German
- It motivates you when you familiarize yourself with new topics
- You are characterized by strong analytical skills networked thinking and an affinity with process optimization
- You enjoy working in an international team
- You are results oriented and demonstrate a can-do attitude adaptability flexibility and resourcefulness
- Knowledge in ITIL is a plus.
Required Experience:
Unclear Seniority
Employment Type
Full Time
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