Patient Services Specialist I (Care Center)
Patient Services Specialist I (Care Center)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
The Patient Services Specialist I performs routine front-end clinical operations activities which include but are not limited to: registration cashiering gathering and providing appropriate information collecting co-pays and answering the phones. The Patient Services Specialist I interacts with patients families clinicians administrative staff and third-party payers in a courteous and professional manner.
Responsibilities
- Responsible for complete and accurate patient registration/check-in.
- Collect co-pays provide receipts and provide timely accounting for all collected cash and payments. Identify discrepancies and immediately work with the supervisor to resolve issues.
- Obtain necessary and required information for both registration and financial documentation needed to complete the check in process.
- Provide information to callers as well as direct callers to the correct destination.
- Respond to patients families and clinic issues in a timely and professional manner provide routine financial benefits and seek assistance from the supervisor when obtaining answers to resolve patient issues.
- Maintain a general and updated understanding of insurance requirements as they relate to the Care Center.
- Retrieve and assess system information related to insurance authorization for patient services from the Patient Access Department.
- Monitor Epic work que for tracking internal/external consults.
Qualifications
EDUCATION:
- High School Diploma or equivalent required.
EXPERIENCE:
- 0 - 2 years of experience in patient registration required.
Benefits
Kennedy Krieger Institute offers excellent benefits including medical dental vision 401K with match tuition reimbursement free parking and child care subsidies! In addition we offer rich professional development opportunities.
EOE/M/F/D/V
Minimum pay range
Maximum pay range
Required Experience:
Unclear Seniority
Employment Type
Unclear
