Device Repair Supervisor (49191)
Device Repair Supervisor (49191)
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$ 59500 - 83212
1 Vacancy
Job Description
At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
As the Device Repair Supervisor you would oversee the repair operations in their assigned department/category. You would be responsible for meeting the operational goals of the department Quality Delivery and Cost (QDC). You would be responsible for personnel coaching and development to ensure both technical and career path progression. You would foster a spirit of empowered work teams and unity among department members to effectively identify and implement continuous improvement measures. You would answer questions resolve issues and ensure effective delivery of product.
What you will do as a Supervisor of Repair Operations
Directs team members (technicians) in repair order output timeliness and quality. Effectively utilizes team Oversees and directs daily operation of assigned repair lab category(s).
Sets and monitors operational and quality performance standards for team(s). Ensures operation and quality performance is maintained though monitoring Safety Quality Deliverables Cost and Employee affairs (SQDCE) and performance reporting.
Provides technical support or employs required resources to resolve production difficulties and/or and resolves technical and process shortcomings in efforts to improve operational performance quality and costs.
Aids in the identification of new product capabilities through the monitoring of no-repair situations outsourcing lab volumes market trends and new technologies.
Works closely with engineering teams and directors to drive product capability development and operational process standards.
Responsible for assessing team skills and directs team training efforts to ensure technicians are adequately trained and for interviewing potential new hires administering reviews communicating corrective actions and termination process.
What you will do as a Supervisor of Operations.... Continued
Collaborates with inventory and purchasing teams to ensure appropriate inventory levels and components are maintained.
Reviews and responds to field quality concerns and field service reports (FSR).Develops technical bulletins and training documents for sales and customer communications.
Abides by and ensures safety and health policies and procedures are followed.
Ensures conformance to ISO goals and objectives and supports ISO requirements.
Supports and actively participates in companys lean philosophy of continuous improvement members to complete repair orders to meet customer service requirements.
The Experience Skills and Abilities Needed
Required:
High School Diploma or GED
4 years of manufacturing experience or 3 years of work experience in surgical device/instrument repairs and 2 years of supervisory or team leader experience.
Associates Degree or In lieu of degree 8 years of work experience in surgical devices/instrument repairs and 2 years of supervisory or team leader experience.
Preferred:
Experience working in a production environment.
Manufacturing and line improvement experience.
Leadership Skills The ability to make things happen by encouraging and channeling the contributions of others taking a stand on and addressing important issues and acting as a catalyst for change and continuous improvement.
Fostering Teamwork The synergy that comes from putting employees together to form teams to solve problems make decisions and take action for greater department success.
Coach & Develop Others The ability to lead coach and develop the departments human capital by establishing an environment conducive to feedback giving positive and constructive feedback addressing performance problems and grooming employees for advancement.
Communication Skills Builds trust and solid working relationships with employees and others in the organization. Shares information with others and goes beyond communicating only what is necessary.
Computer Skills- Must be proficient with all Microsoft Office applications previous experience using Oracle preferred.
Business Acumen ability to understand company financials department cost structures budgets and operating costs.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health well-being and financial future.
Here is just a brief overview of what we offer:
Cell Phone Stipend
Excellent Healthcare Dental and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave
Tuition Reimbursement Program
Additional Add-On Benefits/Discounts
#LI-NS
Pay range for this opportunity is$59500.00-$ position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums if higher than range listed. Pay rates are based on a number of factors including but not limited to local labor market costs years of relevant experience education professional certifications foreign language fluency etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is an Equal Opportunity are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited hired trained transferred and promoted in all job groups regardless of race color religion age disability national origin citizenship status military or veteran status sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity genetic information and any other category protected by federal state or local are not only committed to this policy by our status as a federal government contractor but also we are strongly bound by the principle of equal employment opportunity.
Required Experience:
Manager
Employment Type
Full Time
