Family Services Specialist II - Adult Protective Services

Are you RichmondR.E.A.D.YRespect.Equity.Accountability.DiversityYOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

The City of Richmond Department of Social Services is seeking highly qualified candidates to fill the position of Family Services Specialist II - Adult Protective Services. The incumbent is responsible for conducting investigations involving reports of abuse neglect and exploitation.

• Providing intervention services to elderly and/or disabled adults and their families
• Investigating reports of abuse neglect and exploitation in the community adult homes nursing care facilities and hospitals
• Assessing and determining the legitimacy of reports of abuse neglect and exploitation
• Gathering/ assessing information
• Formulating service plans
• Implementing and monitoring plans and evaluating outcomes
• Establishing and maintaining individual case records documenting interactions with clients during visits meetings referrals contacts actions and plans;
• Observing federal state and local guidelines
• Maintaining a specialized database to include inputting retrieving and analyzing data
• Generating and reviewing reports to ensure that data is current and accurate
• Working with the courts and community agencies to ensure that at-risk adults are safe appropriately placed and have necessary resources to provide for their well-being.
• Completing Uniformed Assessment Instrument (UAI) counseling clients and making referrals.
• Other related duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

Considerable knowledge in principles and practices in the human services field including knowledge of programs social-economic trends and behaviors that impact the delivery of human services; and State and local policies and procedures laws and regulations.

Demonstrated skills in advocating and counseling; administering individual and family assessments and interpreting results; Interviewing; Case management including reporting and documenting; Oral/written communication; and conducting forensic interviews.

Demonstrated ability in understanding and interpreting policies procedures regulations and laws; thinking critically; manage time effectively; make sound judgments; problem solve; and analyze assess and evaluate data.

MINIMUM TRAINING AND EXPERIENCE:

LICENSING CERTIFICATIONS and/or OTHER SPECIAL REQUIREMENTS:

• Two (2) or more years of Social Work experience working with families;
• Advanced computer written and oral communication skills;
• Ability to effectively develop relationships among a diverse socio-economic class of clients;
• Ability to read write and speak Spanish fluently.
• Bachelors degree in Social Work or Masters degree in Social Work
• Strong case management skills
• Knowledge of community resources available to clients
• Strong collaborative skills
• Ability to interpret policy
• Ability to work with a diverse population
• Knowledge of court procedures/operations
• Strong oral and written communication skills and computer skills with Microsoft Windows-based software.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Jessica McKenzie Human Resources Manager by email at .

This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.

The City of Richmond Values Veterans.We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.