Patient Services Representative- Emergency Department- Full Time- Evenings/Nights FLEX *Shift Differential Available- up to an additional $5/hr*
Patient Services Representative- Emergency Department- Full Time- Evenings/Nights FLEX *Shift Differential Available- up to an additional $5/hr*
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Job Description
Patient Services Representative- Emergency Department- Full Time- Evenings/Nights FLEX *Shift Differential Available- up to an additional $5/hr*
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
Roles and Responsibilities:
- Patient intake such as greeting and check-in patients/verifying/updating patient demographics
- Assist patients with filling out consent forms
- Receive and process cash and credit card payments for medical services rendered
- Initiate calls pages and triage phone calls.
- Assists in admissions discharges transfers and fulfills other customer service or clerical duties
Required Skills and Experience:
- High school diploma or equivalent
- Professional manner and appearance
- Strong interpersonal and communication skills
- Meticulous attention to detail
- Ability to work independently
Preferred Skills and Experience:
- Proficient in Microsoft Office Suite (Word Outlook)
- Knowledge of medical terms and practices preferred
Physical Requirements:
- 80% standing 20% sitting
Location and Travel Requirements:
- Onsite at Cayuga Medical Center: 101 Dates Drive Ithaca NY 14850
- Shift: MUST be available to work all shifts below:
2:45 PM - 11 PM
10:45 PM - 7 AM
6:45 PM - 7 AM
(Occasionally: 10:45 AM - 11 PM or 10:45 AM - 7 PM) - Shift Structure:
Two 8-hour shifts and two 12-hour shifts per week offering three days off. - Weekends and Holidays: The position includes rotating holidays and every other weekend. If other coverage can be secured it is possible to work just weekdays.
Pay Range Disclosure:
- Standard $19.50 - $23.00 per hour with benefits
Cayuga Health System and its affiliates are committed to treating all patients providers staff and volunteers equitably and with dignity ensuring the highest levels of safety care and respect and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access equitable care and positive health outcomes for all.
We are proud to be an Equal Employment Opportunity employer supporting the growth and health of our employees and community by embracing the rich diversity needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable protected characteristics.
If you require reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process please contact the Cayuga Health Talent Acquisition team at .
I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or if hired may result in termination. In consideration for my employment I agree to abide by the rules and regulations of the company which rules may be changed withdrawn added or interpreted at any time at the companys sole option and without prior notice to me.
I understand that any hiring decision is contingent upon my successful completion of all of the Companys lawful pre-employment/post-offer checks which may include a background check drug screen employment references and licensing review. If I am made a conditional offer of employment I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal state and local law. I understand if I have a criminal background it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.
I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal state and local law. I understand that after a conditional offer of employment I must submit to and pass a pre-employment drug test as a condition of employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
