Technical Account Manager, AWS (6730)

Whyyoulllove Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative and for their people to be engaged connected and creative at work. That means moving them to the cloud helping them build the workplace of tomorrow and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging continuously striving to do whats good for our people and communities.

The impact you will have:

As an AWS Technical Account Manager youll play a critical role helping our customers realize their stated business outcomes by adopting AWS Cloud. As a new role within an established organization your motivation to build best practices and drive outcomes will be critical to your success. Youll be an integral part of the overall account team joining some of the best-in-class people in the business as we accelerate our cloud organization and pave the way for TAM practice expansion.

What youll do:

• Leveraging your ability to build relationships across all levels of an organization from IT administrators to C-Suite executives develop and maintain knowledge of business objectives of the accounts within your assigned account base/ territory/ segment
• In collaboration with others in the Account ecosystem build and execute carefully curated success plans that drive customer strategic outcomes success for Softchoice and our partnership with AWS
• Apply your understanding of AWS capabilities and adjacent available services both vendor and Softchoice built that will support successful and effective cloud adoption within your accounts
• Become an expert resource at mapping technical solutions to customer business goals proposing solutions inclusive of workshops assessments cloud native services professional and/or managed services that accelerate that outcome
• Collaborate closely with Softchoice and AWS sales and pre-sales teams working together to create customer centric opportunities for growth
• Maintain depth of knowledge of market and industry trends and events surfacing areas of opportunity or risk to those within your assigned account base
• Provide guidance advice and thought leadership to your peers within the Customer Success Organization supporting the maturation of the overall practices within it

What youll bring to the table:

• A passion for the Cloud and desire to deepen your focus on the AWS ecosystem with current business and technical certifications validating your skills on AWS
• A love of learning problem solving and curiosity; never shying away from the unknown
• A customer centric collaborative approach working alongside customers and internal teams to drive collective success
• A track record of success within pre-sales IT and/or customer success organizations providing technical expertise and advisory services on AWS GCP or Azure
• A bachelors degree in computer science Engineering or related technical field and/or 5 years of practical progressive experience
  
  

Not sure if you qualify Think about applying anyway:
We understand that not everyone brings 100% of the skills and experiencefor the role.

At Softchoice we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech returning to work after a gap in employment or looking to transition and take the next step in your career we are excited to learn more about you and encourage you to apply.

Why Youll Love Working Here:

• The People: Youll thrive in our collaborative environment surrounded by incredible colleagues who foster support and innovation driving our collective success
• High-Performing Culture: At Softchoice we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We arean equal opportunity employer committed to diversity inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to race color religion national origin age sex marital status ancestry disability veteran status gender identity or sexual orientation.

Require accommodation We are ready to help:
We areproud to provideinterview &employment accommodationduring the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position please reach out directly to.We are committed to working with you to best meet your needs.

Our commitment to your experience:
We arecommitted to the safety of all applicants and team members. With that in mind we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we willbe doing the same.

Before you start with us we will conduct a criminal record check verify your education and check your references.

When you join Softchoice we will onboard you remotely. Dont worry. Its quick simple and youll be connected with your new team in no time.

Job Requisition ID:6730
EoE/M/F/Vet/Disability

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