Manager, Undergraduate Academic Administration
Manager, Undergraduate Academic Administration
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Follow us on LinkedIn
Job Type:
EmployeeDuration in Months (for fixed-term jobs):
N/AJob Family:
Academic Administration# of Open Positions:
1Faculty/Service - Department:
Vice-Dean of Undergraduate StudiesCampus:
Main CampusUnion Affiliation:
N/ADate Posted:
mai 29 2025Applications must be received BEFORE:
juin 09 2025Hours per week:
35Salary Grade:
Non-Union Grade NM1Salary Range:
$- $About the Faculty of Social SciencesThe FSS comprises nine departments schools and institutes which offer undergraduate masters and doctoral programs in both English and French. With its 10000 students 260 full-time professors and wide array of programs and research centres the Faculty of Social Sciences plays a key role at the heart of the University of Ottawa. Its graduate students are supervised by excellent researchers and undertake cutting-edge research in the Facultys masters and Ph.D. programs. Along with its complement of about 100 administrative employees the faculty is proud to provide a collaborative working environment that inspires new ideas encourages creative ingenuity and promotes excellence.
Position purpose
The incumbent plays a key role in the management coordination and development of undergraduate academic programs within the Faculty. This position requires in-depth expertise in academic administration as well as a nuanced understanding of the pedagogical and administrative needs of university programs. The incumbent ensures integrated management (leadership planning and coordination) of academic and administrative activities related to student records and will be responsible for developing academic policies optimizing enrollment processes and continuously improving the student experience.
In this role your responsibilities will include:
Academic Program Management: Supervise and coordinate undergraduate academic programs ensuring their alignment with strategic objectives of the Faculty and the University. Works closely with program Directors Professors teaching staff and departmental leads to ensure consistency and quality across curricula. As a member of various senior management committees handle complex and escalated complaint files such as Senate appeals cases from the Human Rights Office and the Ombudspersons Office in collaboration with the Dean and Vice-Deans to resolve issues and help define future strategic priorities based on in-depth analysis of these complaints.
Academic Integrity: Oversee activities related to academic integrity and serve as an advisor to the Vice-Dean of Studies academic units faculty members and students on issues related to academic integrity (academic fraud program evaluations requests for program changes or new programs).
Optimization of administrative processes: Oversee and act as an expert advisor in the processes of student admission registration evaluation and graduation ensuring their efficiency and compliance with institutional standards. Supervise logistical aspects related to program implementation including course offering planning scheduling room allocation academic calendar management and exam planning.
Student Experience: Under the leadership of the Senior Specialist Student Experience play a key role in the continuous improvement of the student experience by contributing to the development of initiatives that address students academic social and professional needs (e.g. orientation programs).
Leadership and team management: Supervise and lead a team of administrative and academic staff fostering a collaborative work environment focused on excellence and continuous professional development.
Inter-Faculty Collaboration and Representation: Serve as the primary point of contact for matters related to undergraduate academic programs both within the Faculty and at the University level. Participate in inter-faculty committees and working groups representing the Facultys interests in strategic and operational discussions.
What you will bring:
Bachelors degree in a relevant field.
A minimum of 7 years of experience in academic administration at the post-secondary level.
In-depth knowledge of educational policies academic processes and regulatory requirements.
Proven team leadership experience with a strong commitment to staff professional development.
Excellent project management skills with demonstrated ability to manage multiple complex projects simultaneously.
Strong leadership interpersonal and communication skills with the ability to collaborate effectively with a variety of stakeholders.
Experience in analyzing academic records and interpreting university regulations and procedures.
Demonstrated ability to respect diversity and adopt inclusive behaviors responding with sensitivity and self-awareness to the unique needs of clients including visible and invisible dimensions of diversity.
Experience in developing and implementing strategies and business plans.
Experience in human resources management including team and conflict management.
Strong reasoning skills and critical thinking ability.
Advanced skills in the development and use of university information systems.
Extensive experience in communication and complex administrative writing in both official languages.
Bilingualism French and English (oral and written).
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect teamwork and inclusion where collaboration innovation and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply we welcome applications from qualified Indigenous persons racialized persons persons with disabilities women and LGBTQIA2S persons. The University is committed to creating and maintaining an accessible barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment assessment and selection processes. Applicants with disabilities may contact to communicate the accommodation need. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a front-line position with responsibilities to interact with students selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 Covid-19 Vaccination. This policy was suspended effective May 1 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.
Required Experience:
Manager
Employment Type
Full-Time
