Sales Support Representative
Sales Support Representative
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Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What does a Sales Support Representative really do
Think of yourself as someone who will provide world-class service to our customers or clients in an accurate efficient and respectful manner on every call as measured by different performance metrics so not everyone can qualify for this role.
We make sure we get the best of the best after all we are a ridiculously good company so we make sure our employees are top-notch. So come on now we need your full concentration because its time to imagine what its like being a Sales Support Representative.
As a Sales Support Representative you will:
Research and resolve issues reported by the clients end-users via phone email and chat support.
Use sales techniques to offer products and services to customers or potential customers mainly via telephone to cold warm or hot leads.
Document all information on customer interaction according to standard operating procedures.
Requirements:
Experience: Prefer 1 year or equivalent sales or business development experience (commission sales appointment setting inside or outside sales previous experience in roles with a sales target / quota or a sales incentive program contacting sales prospects generating new sales leads account management) or at minimum show a propensity to upsell additional products or services to customers using standard sales techniques and rebuttals.
Must be willing to complete an assessment that includes a typing test of 35 wpm
Great communication skills written and orally
Demonstrate strong abilities to work independently and as a team player
Must be adaptable and flexible demonstrating abilities to work with process and information changes
Experience using Salesforce is a big plus
Must be at least 18 years of age
Must have at least a High school diploma or GED
Must be willing to participate in a background screening
This is an onsite position (1650 Independence Dr New Braunfels TX 78132)
Recommended:
Experience with phone email and live chat support
Experience in customer service sales billing collections or technical support
About Us:
We are a collective of highly capable humans who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security AI Operations Consulting and anything in between we consider ourselves responsible for protecting our partners interests and supporting their long-term success through innovation and technologypowered by ridiculously smart people.
In addition to our truly #Ridiculous culture youll enjoy benefits like:
Outstanding Medical Dental Vision and Prescription plans
401k Match
Pet Insurance
In-house Wellness Coaches
Hundreds of Discounts with the Brands you Love and Use
TaskUs partners with the worlds most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.
TaskUs has employees around the world with offices across the United States the Philippines India Taiwan Mexico Greece Ireland and Colombia.
TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!
We are aware of employment scams where individuals pose as representatives of legitimate companies to fraudulently obtain personal information or money. TaskUs IT will never request sensitive personal information (e.g. Social Security numbers banking information etc.) or payment during the onboarding process over phone or email. If you suspect fraudulent activity or have concerns about the legitimacy of any communication claiming to be from TaskUs IT please contact your recruiter directly.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees our clients our services and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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