IT Support Specialist

Calling All Tech Whisperers and Digital Detectives!

Are you ready to unleash your inner tech superhero in a place where wagging tails and purring engines of medical advancement collide Do you dream in code and troubleshoot in your sleep Then grab your cape (metaphorical of course unless you really want to wear one) because were looking for an IT Support Specialist to join our state-of-the-art veterinary hospital!

Were not just any animal hospital; were a cutting-edge facility where the future of veterinary medicine is happening now. And behind every perfectly run surgery and every happy pet owner is a robust reliable IT infrastructure. Thats where you come in!

Your Epic Quest Should You Choose to Accept It:

As our resident IT wizard youll be the first line of defense against technological mayhem ensuring our systems hum along like a well-oiled machine (or a contented cat take your pick!). Your mission if you choose to accept it will include:

• Becoming the Master of the EMR-verse: Youll be the Obi-Wan Kenobi of our Electronic Medical Records systems deftly handling issues and ensuring our vets can access vital information faster than a cheetah chasing a laser pointer.
• Conquering the VOIP Galaxy: Our phone system is your domain. Youll keep communication flowing smoothly preventing any intergalactic communication breakdowns between departments or with our clients.
• Onboarding and Offboarding Jedi Master: Youll guide new hires into our digital realm and gracefully usher departing team members out managing hardware software and access like a true professional.
• The Documentation Dynamo: Youll transform chaotic tech issues into crystal-clear standard procedures making our knowledge base more powerful than a fully charged flux capacitor.
• The Tech Trends Tracker: Youll keep us ahead of the curve researching and evaluating emerging technologies like a digital Indiana Jones seeking hidden artifacts.
• The Troubleshooting Titan: From hardware hiccups to software snafus and cloud conundrums youll diagnose and resolve issues with the precision of a surgeon and the speed of The Flash.
• Project Lead Extraordinaire: From small upgrades to large-scale deployments youll orchestrate projects with finesse ensuring everything runs smoother than a freshly groomed Persian.
• The Continuous Improvement Crusader: Youre always looking for ways to make things better faster and more automated because efficiency is your superpower!

A Few More Quirks (and Perks!):

While your primary mission is during regular business hours sometimes the digital dark forces strike after hours or on weekends. Fear not for occasional after-hours/weekend work may be required to keep our operations running smoothly.

So if youre ready to embrace a role where your technical prowess directly contributes to the health and happiness of countless creatures (and their humans!) and you thrive in a fast-paced ever-evolving environment then APPLY NOW!

Dont miss this opportunity to be a part of something truly special a place where your geeky brilliance helps save lives one byte at a time!

What You Bring to the Digital Battlefield:

Youre not just technically savvy; youre a problem-solving prodigy with a passion for all things IT. Our ideal candidate is:

• Experience Points: Youve racked up 2 years of experience in the IT realm. Bonus points if youve led a team or have a shiny computer certification (or several!).
• Brainpower: Your analytical and problem-solving skills are sharper than a velociraptors claw.
• Communication Charisma: You can explain complex tech issues to anyone from management to end-users without resorting to excessive techno-babble.
• Confidentiality Crusader: You guard company information like its the secret formula for eternal youth.
• O365 Oracle: Youre a maestro of the Microsoft 365 suite navigating its tools with ease.
• MSP Maestro: You play well with others especially our Managed Service Provider.
• VOIP Virtuoso & AV Ace: Youre comfortable with phone systems and audiovisual equipment ensuring our meetings and communications are always crystal clear.