Senior Manager, Wedding and Special Events - Conrad Orlando
Senior Manager, Wedding and Special Events - Conrad Orlando
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Job Description
Conrad Orlando is seeking a dynamic and experienced Senior Manager Weddings & Special Events to lead the sales planning and execution of luxury weddings galas and high-end social functions. This senior-level role is ideal for a polished event professional with a passion for curating unforgettable experiences building relationships with discerning clients and delivering seamless events in a stunning resort environment.
The ideal candidate is a creative strategic and highly organized individual who thrives in a fast-paced guest-centric environment and is motivated by achieving revenue goals and creating once-in-a-lifetime moments.
Inspired by nature and fashioned for adventureConrad Orlando sits on the 1100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.
The stunning resort features433 rooms (to include 51 impeccably designed suites and 10 spacious family suites) 65000 square feet of meeting space (40000 indoor and 25000 outdoor) a tranquil spa two 18-hole golf courses and 6 food and beverage outlets. This includes 3 restaurants (rooftop southern Italian and poolside) a cocktail bar marketplace and in-room dining.
Want to learn more News Release on Conrad Orlando
Why join the Conrad brand
The modern luxury concept empowers you to deliver:
- Personalized service with authenticity and passion
- Impactful experiences
- Creativity in our products and services
What will I be doing
As the Senior Manager Weddings & Special Events your duties include negotiating business through proposals and contracts to secure deals. You will creatively design menus and events to maximize both revenue and the event experience. Its also your responsibility to maintain existing relationships with corporate and social accounts. In this role you will handle event documentation and coordinate with Sales hotel departments and customers to ensure consistent high-level service throughout the pre-event event and post-event phases. This position typically manages complex events. You are expected to ensure a smooth transition from sales to service and back to sales. You will identify opportunities to maximize revenue by upselling and offering enhancements to create exceptional events. Acting as the primary contact for the event planner after turnover on property you are accountable for their experience. Additionally you may assist and represent the Director of Catering and Events.
Specifically your essential functions will be to perform the following tasks to the highest standards:
- Proactively solicit book and manage high-end weddings and special events from initial inquiry through execution and post-event follow-up.
- Serve as the primary point of contact for clients ensuring a personalized and luxury experience from start to finish.
- Develop and maintain strong relationships with wedding planners local organizations community partners and high-value clients.
- Partner closely with internal teams (culinary banquets AV rooms marketing etc.) to ensure flawless event delivery.
- Lead site visits menu tastings and planning meetings with clients to design bespoke event experiences tailored to their vision and goals.
- Prepare detailed proposals and event orders negotiate contracts and ensure adherence to hotel standards and policies.
- Meet or exceed individual local catering revenue goals contributing to the overall success of the Catering & Events department.
- Stay current on industry trends luxury wedding expectations and competitive offerings to maintain Conrad Orlandos leadership in the wedding and social events space.
- Represent Conrad Orlando at industry events bridal shows and networking functions to drive awareness and leads.
- Uphold Hilton brand standards and Conrads unique brand positioning through every touchpoint of the event lifecycle.
What are we looking for
Qualifications:
- 5 years of progressive experience in event planning and sales with a strong emphasis on weddings and social events in a luxury hospitality environment.
- Proven track record of exceeding sales goals and delivering exceptional guest experiences.
- Strong interpersonal and communication skills with the ability to build trust and rapport quickly with clients and internal stakeholders.
- Excellent organizational and time management skills; detail-oriented and capable of managing multiple events simultaneously.
- Proficient in hotel sales and event systems (e.g. Social Tables etc.) and Microsoft Office Suite.
- Flexible schedule with the ability to work evenings weekends and holidays as business needs dictate.
- CMP CSEP or wedding planning certification a plus.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
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EOE/AA/Disabled/Veterans
Required Experience:
Senior Manager
Employment Type
Full-Time
