ServiceNow Technical Architect (212782)
ServiceNow Technical Architect (212782)
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Job Description
Location: UK - Mobile England UK - Cardiff UK - Edinburgh UK - Hatfield UK - London UK - Manchester UK - Milton Keynes UK - Nottingham UK - Reading Job-ID: 212782 Contract type: Standard Business Unit: ServiceNow
Life on the team
Join a dynamic and supportive team tackling complex technical challenges by designing and delivering high-quality ServiceNow solutions.
We are looking for an ServiceNow Technical Architect to play a key role in shaping and evolving innovative ServiceNow solutions within Portfolio Innovation & Management. Our work directly enhances Computacenter Services enabling efficient implementation and ensuring our customers benefit from the latest capabilities of the ServiceNow platform.
Youll collaborate with a specialist team of experts to design build and enhance our suite of ServiceNow solutionsranging from store applications to fully custom solutions. These applications span integrations portals and enterprise-grade workflows leveraging the full power of the NOW platform. Youll be instrumental in driving technical excellence scalability and innovation while ensuring best practices and architectural integrity.
If youre passionate about solving complex problems and delivering impactful solutions wed love to have you on board!
What youll do
As a Technical Architect within the team you will lead the design development and enhancement of ServiceNow solutions ensuring scalability innovation and technical excellence. Youll collaborate with a team of experts to deliver cutting-edge applicationsincluding store apps integrations portals and enterprise-grade workflowsleveraging the full power of the NOW platform.
Your responsibilities will include:
- Architecting and delivering high-quality ServiceNow solutions aligned with business objectives.
- Applying deep ServiceNow platform expertise across multiple applications to drive innovation.
- Translating complex technical challenges into scalable maintainable solutions while ensuring best practices.
- Engaging with stakeholders to understand requirements resolve complex issues and prevent escalations.
- Staying ahead of industry trends emerging technologies and ServiceNow developments to inform future strategies.
- Producing high quality technical documentation.
- Leading customer meetings and knowledge-sharing sessions to ensure successful adoption and alignment with business needs.
- Driving continuous improvement in team processes tooling and workflows to enhance efficiency and collaboration.
- Identifying opportunities for innovation within ServiceNow and the broader Computacenter ecosystem.
What youll need
- Over 5 years of experience developing and designing innovative solutions within the ServiceNow ecosystem
- Proven expertise in multiple areas of the ServiceNow platform including functionality database structure developer APIs and development tools
- Proficient in Web Technologies (e.g. HTML CSS JavaScript SOAP/REST web services XML & JSON).
- An open and friendly personality with strong customer-facing skills in both a virtual and face to face setting (including the ability to deliver presentations/feedback)
- Experience with Software Development Lifecycle in Agile and Waterfall projects
- Self-managing and capable of working independently or as part of a team
- Skilled in managing customer expectations and translating technical challenges to stakeholders
- Ability to contribute to technical solution designs and provide input into bid project and technical documents
- Effective active listening skills and the ability to understand the priorities and concerns of others.
- Able to learn understand and use new technologies quickly and effectively
- UI/UX skills to support our solutions within Portals and Mobile
- A strong desire to help others by sharing knowledge peer reviewing and contributing to our portfolio of solutions
About us
With over 20000 employees across the globe we work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and helping our customers to source transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the worlds greatest organisations driving digital transformation enabling people and their business.
Employment Type
Full Time
