Impact Manager
Impact Manager
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Job Description
Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the My Experience page in the Resume/CV field.
Active City Year Staff members must login to Workday to apply internally.
Number of Positions: 1Work Location: 100% On-SitePosition Overview
The Impact Manager is responsible for leading a team of 6 - 12 AmeriCorps members through a full - time school - based service program with the goals of keeping students on track to graduate establishing positive relationships with school partners and providing a leadership development experience for corps members. The Impact Manager will lead manage and coach a team through a 10 - month journey of learning reflection and service. Impact Managers report to the Impact Director and meet regularly with peers and department leadership members to share promising practices challenges and resources.Job Description
Service Delivery
- Lead manage and coach a team of AmeriCorps members to implement City Years service model which balances the delivery of whole-school support (Tier-1) and small group and one-on-one tutoring (Tier-2) for at-risk students at assigned Providence school.
- Identify and enroll students for targeted focus support in attendance behavior English Language Arts math and afterschool.
- Conduct weekly observation and coaching sessions with each AmeriCorps member to assess strengths and growth areas in their practice as tutors and mentors.
- Monitor and analyze student-level data to identify trends and improve whole-school and small group support ensuring student program completion and improvement in targeted area.
- Share promising practices related to service delivery with Impact Manager peer group.
Partnership Development
- Build and cultivate a strong partnership with faculty staff and community at assigned Providence school.
- Work with school and City Year Providence leadership members to secure plan and lead regular meetings throughout the year that integrate City Year as a partner and establish structured time to communicate shared goals and review progress toward goals.
- Use student data strategically to gain school support for AmeriCorps member service delivery initiatives.
- Coach AmeriCorps members on developing productive partnerships with school faculty staff and community.
- Meet or exceed service partner satisfaction goals as indicated by mid and end-of-year service partner surveys.
AmeriCorps Member Development
- Lead manage and coach AmeriCorps member team throughout their leadership development experience.
- Ensure ongoing corps member participation in and application of City Years learning and development curriculum.
- Collaborate with City Year Providences Learning and Development Manager to assess identify and address AmeriCorps members professional development needs.
- Meet weekly with Senior AmeriCorps member(s) to review status of teams service delivery service partner management and overall leadership development experience.
- Meet with each AmeriCorps member at least once/month to review individual performance and development progress.
- Conduct mid-year and end-of-year performance reviews with each AmeriCorps member.
- Participate in AmeriCorps Member interview and selection process.
Qualifications
- Bachelors degree preferred; degree in education or related field strongly preferred.
- Experience working in a school educational or youth-support setting required with at least 1 year in a role managing or leading others.
- Experience working in areas related to English Language Arts math behavior management overall school climate afterschool programming extended learning time or social work preferred.
- Demonstrated ability to communicate and present ideas with clarity credibility humility and tact; lead with the why and incorporate vision into messaging; tailor messaging to audience and maintain professionalism in speaking and writing.
- Proven success operating in ambiguous and changing environments with the demonstrated ability to manage and prioritize projects; delegate tasks appropriately; manage progress against goals for self and others while addressing barriers.
- Possesses openness responsiveness approachability and understanding of others perspectives with the demonstrated ability to maintain and build relationships through collaboration.
- Demonstrated ability to address and resolve team conflict effectively and tactfully.
- Passion for and understanding of City Years work within the national service movement and education sphere and a strong connection to the values of servant leadership belief in the power of young people social justice empathy inclusivity teamwork and excellence.
- Proficiency with Microsoft Office platforms required; experience using SharePoint preferred.
- City Year and AmeriCorps alumni are encouraged to apply.
Benefits
Full-time employees will be eligible for all benefits including vacation sick days and organization may participate in all benefit programs that City Year establishes and makes available to eligible employees under (and subject to all provisions of) the plan documents that govern those programs. Currently City Year offers medical dental vision life accidental death and dismemberment and disability coverage Flexible Spending Accounts (FSA) and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan more information click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Required Experience:
Manager
Employment Type
Full-Time
