Department: Office of the Chief Information Officer
SUMMARY
The Senior Cloud Integration Engineer plays a critical role in unifying applications and services across diverse cloud platforms to enable a scalable loosely coupled and cost-effective architecture for the Church. This role focuses on modernizing and re-integrating enterprise systems ensuring they work cohesively across multiple cloud environments.
This position also provides mentorship and support to a team of enterprise application engineers managing a wide-ranging portfolio of applications used by various departments within the organization. In addition to integration responsibilities the engineer oversees the development and continuous improvement of team policies and procedures ensuring operational efficiency and compliance with best practices.
A key part of this role involves implementing and refining advanced security protocols to protect sensitive data and minimize risk. As a senior team member this individual serves as a trusted advisoroffering strategic guidance technical insight and mentorship to both peers and stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ongoing Administration
- Analyze existing integration workflows and APIs built in Jitterbit.
- Design develop and deploy equivalent or improved integrations using AWS Lambda API Gateway Step Functions and other AWS services
- Implement integrations using js (ES8) adhering to best practices for performance security and maintainability.
- Maintain CI/CD pipelines for Lambda deployments (e.g. using AWS CodePipeline or GitHub Actions).
- Ensure security and compliance standards are met including data handling and encryption practices.
- Work with vendors to understand and resolve escalated issues before users are impacted.
- Respond to issues reported by users; research and resolve issues in a timely fashion.
- Perform advanced application support including but not limited to: application setup configuration implementation integration maintenance (performance monitoring and optimization) updates user access permissions security and privacy.
- Perform compliance maintenance ensuring existing infrastructure applications and business processes meet with current and future regulatory controls placed on the organization (GAAP PCI HIPAA).
- Provide excellent customer service: communicate in a friendly and professional manner empathize with users on system issues.
- Have a deep understanding of application or service functionality -attending training and/or reading documentation.
- Participate in vendor user groups and communities and review vendor updates to ensure optimization of the capabilities of the assigned applications.
- Perform maintenance of existing and drafting of new application documentation to support the engineering team and the organization.
- Mentor and coach application system engineers.
- Update work tracking tools and other administrative tasks.
Project Activity
- Participate on project teams.
- Work with users to understand and help define scope and requirements of the project.
- Use technical and analytical skills to determine best approaches to tailoring systems to meet project requirements.
- Develop and execute test scenarios based on requirements.
- Implement configuration changes.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Enterprise Application Engineering Manager
Supervises: None
Regular Contacts
This position has regular contact with senior management TFCCS employees department managers service departments vendors Enterprise Application Engineering and Engineering peers and the Service Desk.
JOB REQUIREMENTS
Education/Experience
- Bachelors degree in Computer Science Engineering or equivalent experience.
- 5 years experience as a Cloud Integration Engineer or similar experience or relevant software development experience.
Knowledge/Skills
- 3 years of hands-on experience with js (ES8 or newer).
- Proven experience with AWS Lambda API Gateway S3 Step Functions and CloudWatch.
- Experience migrating or rebuilding integrations from Jitterbit or similar iPaaS platforms.
- Strong understanding of RESTful APIs JSON and webhooks.
- Familiarity with serverless architecture patterns and best practices.
- Experience with Git and CI/CD workflows.
- Excellent interpersonal communication (written verbal listening) and presentation skills are required.
- Ability to learn new vendor applications quickly and utilize application tools to tailor systems to meet user requirements.
- Business application support and business process expertise is expected.
Work Environment
Preference for onsite work in Boston.
Engagement with Christian Science
- Mother Church membership preferred.
- Primary Class instruction preferred.
Background Check
This position is required to complete a background check to be hired and annual background checks thereafter.
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Required Experience:
Senior IC