DescriptionThis job is to assist the Priesthood and Family Department in its purpose to help Gods children joyfully live the gospel of Jesus Christ.
The Mgr Audience Engagement and Growth provides strategic level guidance and department wide support to deliver key insights on the various audiences of Church membership. The manager will lead the work of analyzing data and research conducting audience listening to report on needs and identifying strategies to improve audience engagement. The work of this role helps all membership audiences deepen their conversion to Jesus Christ and His restored gospel qualify for the blessings of the temple and prepare themselves their families and others for eternal life with their Father in Heaven. This position will be reporting to the Director of the Member Insights Division.
Responsibilities- Work under the direction of the Director Member Insights in collaboration with General Officers division members and other division directors and members in identifying audience strategies.
- Provides suggestions and recommendations for system needs to create plans focused on long-term strategies and measure progress quarterly.
- Provide in-depth understanding of and key insights from existing works produced regarding the various audiences of the Church.
- Provide guidance and support that will enable the director to successfully create and deliver roadmap priorities.
- Represent Priesthood and Family on cross-department committees that target and interact with the various audiences of the Church.
- Act as a consultant to all department teams regarding the learnings accumulated regarding the experiences of membership audiences.
- Consume and apply existing and future research including statistical trends cultural influences environmental conditions and other relevant factors to inform recommendations.
- Represent the audiences by providing recommendations that will help Priesthood and Family department achieve its strategy and objective.
- Regularly review and update a personal professional development plan work towards accomplishing those goals and render an account to the division director.
- Manage operations finances information reports resources and programs.
- This position may require travel.
- Directs the work of other employees (may include mixed workforce) or managers and responsible to teach and train others in the division.
Qualifications- Required Bachelors degree or equivalent.
- 8 years of related experience in audience segmentation marketing communication or related fields or equivalent combination of education and experience.
- 3 years of leadership experience and people management experience.
- Proficient in the application of the Leadership Pattern and People Management Principles.
- Expert in planning strategically handling complex business challenges and providing solutions to those challenges.
- Advanced ability to manage complex programs and initiatives that often span broad geographic boundaries cultures and traditions.
- Advanced ability to design and improve workflow processes.
- Expert skills to access and use relevant data draw conclusions counsel with others and make informed decisions to solve problems.
- Skilled in the developmental processes necessary to assess observe train provide feedback and support others.
- Experienced in planning and conducting meaningful conversations.
- Advanced interpersonal communication skillsincluding verbal communication active listening body language openness negotiation decision making and conflict resolution and mediation.
- Proficient in observing and providing others meaningful clear standards-based feedback related to teaching performance and development.
- Expert ability to build constructive working relationships characterized by integrity acceptance cooperation and mutual respect.
- Proficient in planning and exercising time management on assigned tasks to ensure productivity efficiency and effectiveness.
- Proficient in the Microsoft Suite of tools.
- Must be able to use standard office equipment.
- To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment.
Required Experience:
Manager