Customer Engagement & Org Excellence Mgr (167046)
Customer Engagement & Org Excellence Mgr (167046)
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Job Description
No Relocation Assistance Offered
Job Number#167046 - Hamburg Hamburg Germany
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!
Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.
Are you passionate about driving commercial excellence and shaping business strategies in a dynamic global FMCG environment At Colgate-Palmolive in Hamburg we are seeking an expert to co-drive our Customer Development function orchestrating key commercial processes and fostering seamless collaboration across teams and regions. You will have the unique opportunity to champion Gross-to-Net initiatives streamline business-critical operations and play a pivotal role in elevating our go-to-market success.
If you thrive in cross-functional settings possess robust experience in customer engagement and negotiation with retailers and enjoy leveraging data for impactful results then this role is for you. Bring your strategic mindset hands-on leadership and passion for process optimization to a company that values your expertise and empowers you to make a difference.
Responsibilities
- Co-lead and co-planification of the annual commercial process incl. Go To Market POC & Mass-Market Commercial Meetings
- Co-lead of the Monthly Discipline Process with a strong focus on Consensus
- Co-lead for the definition and implementation of investment priorities in channels customers category and brand priorities ...
- Gross-to-Net Champion in charge of T&Cs incl. structure investment priorities folding monitoring working in close collaboration with the Marketing Pricing Team
- Co-lead for the planification of the annual negotiation process incl. target setting investment posture tracking overarching negotiation roadmap contract set-up meetings etc.
- Co-lead for the development and maintenance of SOPs for all processes involving Customer Development
- Lead for the development and maintenance of the Customer Development KPI & management reporting system
- Trainer and first point of contact for all business critical processes involving or led by Customer Development
- Participation in cross-functional and cross-country projects involving Customer Development
- Simplification & Standardization Champion for Customer Development
Expected benefits:
- Stable and seamless processes fully understood and embraced by the Organization
- Excellence in Go To Market (with all materials and data available on time ...)
- Strategic and structured Gross-to-Net management
- Elevated KPI management
- Ensuring all tools and reportings are fit for purpose supporting efficiently all processes and the decision making
Requirements:
- Very strong experience in Customer Development incl. in customer engagement GtN management and complex negotiations with retailers
- Experience in Marketing and/or Trade Marketing with proven proficiency in process management and at utilizing category shopping channel and customer marketing fundamentals
- Experienced in leveraging various forms of data with the aim to provide actionable recommendations
- Strong Commercial Acumen; robust understanding of internal and external financial KPIs ...
- Strong training and didactic skills
- A networker who is able to manage the cross-functional matrix organization
Our Commitment to Diversity Equity & Inclusion
Achieving our purpose starts with our people ensuring our workforce represents the people and communities we serve and creating an environment where our people feel they belong; where we can be our authentic selves feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
#LI-Hybrid
Required Experience:
Manager
Employment Type
Full Time
