Senior IT Application Specialist
Senior IT Application Specialist
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Job Description
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! We are seeking a skilled Senior IT Application Specialist that works with other internal and external resources maximizing the business benefits associated with their applications. A successful candidate will have superior analytical and problem-solving skills high internal client satisfaction standards and timeliness.
What youll do:
The Senior IT Applications Specialist is responsible for the design configuration implementation and maintenance of Geotabs IT application systems. This position is also responsible to maintain a secure and highly available application environment. You will be responsible for identifying and implementing features functions and AI capabilities to support internal client business plans. Role includes investigating and troubleshooting application issues of a complex nature identifying improvement in existing applications and clearly communicating these to the appropriate teams. You are highly motivated and very passionate about Geotabs success growth and service quality.
How youll make an impact:
Understands how their work as an application specialist fits into Geotabs ecosystem takes initiative to identify problems and propose team projects that resolve them.
Owns design planning execution and testing for projects enhancements and break/fix issues.
End-to-end responsibility for designing implementation and maintaining of application lifecycle.
Works with their team and adjacent teams to solve problems. Escalates problems that have wider scope. More senior involvement in problem solving and encouraging team members to work through issues that have a more narrow scope.
Establish relationships with various teams in order to troubleshoot issues and develop long term solutions effectively.
Design configure implement and maintain applications and service requirements while researching and establishing best practices.
Lead and/or participate in projects as a technical subject matter expert.
Analyzing new functionality in application releases to determine how it should be used.
Plan coordinate and test upgrades for enterprise applications recommending changes for improvement as needed while ensuring systems will operate correctly in current and future environments.
Work closely with business owners in order to understand business needs and manage expectations of users being supported.
Perform daily health checks to detect issues and minimize downtime.
Performance tuning by identifying ways to maximize the potential and ensure high availability of applications.
Identify and resolve medium to highly complex production problems for supported applications.
Provide advice and recommendations to management regarding technology directions decisions security policy and roadmap.
Lead and ensure in-depth analysis of problems and initiate corrective actions and implementation of preventative measures.
Lead in knowledge transfer sessions and documentation mentor peers.
Create and maintain SOPs for application portfolio including other technical documentation to be used by internal Geotab technical and non-technical teams.
Write and maintain automation scripts and leverage configuration management to increase system efficiency and effectiveness.
Maintain application monitoring / alerting capability.
Maintain knowledge of docker containers in a production environment.
Management of global Active Directory infrastructure including patching and general maintenance.
Manage Google Workspace within Geotabs corporate system and service environment.
Experience managing Mobile Device Management (MDM) solutions.
Zero Trust Architecture management.
Ability to effectively prioritize multiple requests projects and activities typically working under pressure.
Participate in an after-hours on-call rotation.
Support Geotab global strategic initiatives.
What youll bring to the role:
5 - 8 years experience with Cloud Platforms (platform components assembling applications and run-time architecture).
Advanced knowledge of ChromeOS Windows and Linux OS installation configuration troubleshooting and maintenance.
Experience evaluating selecting and implementing AI-driven solutions and automations to improve efficiency and productivity.
Understanding of machine learning concepts and their application in business processes.
Ability to integrate AI tools with existing IT application systems.
Advanced knowledge of SSO methodologies (SAML & LDAPS).
Strong programming/scripting knowledge - Powershell Python Bash etc.
Expert in managing and supporting Linux-based environments.
Experience with cloud computing platforms including Google Cloud AWS and Microsoft Azure.
Experience with Zero Trust Architecture.
Able to work well under pressure and respond to fast changing priorities and deadlines.
Highly organized and able to manage multiple tasks and projects simultaneously.
Excellent verbal and written communication skills.
A strong team-player with the ability to engage with all levels of the organization.
Strong technical competence using software programs including but not limited to Google Suite for business (Sheets Docs Slides).
Entrepreneurial mindset and comfortable in a flat organization.
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work
Other employment statements:
Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. Additionally employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the Companys legal duty to furnish information.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management career development training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices please contact us at Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of Geotabs employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint please contact our EEO officer Klaus Boeckers at For more details view a copy of the EEOCs Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively Geotab) you acknowledge Geotabs collection use and disclosure of your personal data in accordance with our . Click here to read our Privacy Notice. Click here to learn more about what happens with your personal data.Required Experience:
Senior IC
Employment Type
Full Time
