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You will be updated with latest job alerts via emailJob Description:
We are currently seeking a detail-oriented and customer-focused Data Entry Customer Service professional to join our team in Cleveland OH. In this role you will be responsible for accurately entering customer information into our systems while providing exceptional service through prompt and professional communication.
Responsibilities:
Enter and update customer data with high accuracy and attention to detail
Respond to customer inquiries via phone and email in a timely and courteous manner
Maintain and manage confidential customer records and databases
Assist with resolving order discrepancies and service-related issues
Collaborate with other departments to ensure customer satisfaction
Monitor and verify data for errors and inconsistencies
Follow company policies and data entry procedures
Qualifications :
Qualifications:
High school diploma or equivalent; associate degree is a plus
Proven experience in data entry or customer service roles
Proficient in Microsoft Office Suite (Excel Word Outlook)
Excellent typing skills and attention to detail
Strong communication and problem-solving abilities
Ability to multitask and prioritize effectively
Comfortable working in a fast-paced team-oriented environment
Additional Information :
Benefits:
Competitive salary: $35000 - $40000 annually
Opportunities for professional growth and development
Paid time off and holidays
Health dental and vision insurance
Supportive and collaborative work environment
Ongoing training and career advancement opportunities
Remote Work :
No
Employment Type :
Full-time
Full-time