Field Service Engineer, USA
Field Service Engineer, USA
Posted on :
01-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
01-06-2025
Job Description
Be part of something incredible. Metals are necessary for our world but mining historically faced issues with waste sustainability and inefficiencies. MineSense is changing that. Our solutions reduce mining waste and environmental impacts while increasing profits and efficiencies. Backed by the best in venture capital and government funds and recognized by tech industry and sustainability programs MineSense is doing what many said could not be done: improving mining for people and planet.
We are looking to add an experienced FIELD SERVICES ENGINEER to our Engineering team in Tucson USA. Reporting to the Manager Field Services Deployment the FSE is responsible for customer communications field installations and engineering troubleshooting. An ideal candidate will be a detail oriented self-starter who can work without formal processes and be able to formalize or document procedures in our new and fast-growing industry.
Job Responsibilities:
- Support our new product in the field.
- Communicate with customers (at all levels) from first contact to commercial completion and aftermarket service.
- Plan arrange manage and execute field installations maintenance and repairs.
- Assist MineSense Engineers to improve the product by communicating the products problems/issues with engineers.
- Work with Mine technical staff to collect and compile the required data to calibrate our systems.
Qualifications:
- Bachelors in an Engineering discipline i.e. Mining Engineering Earth Sciences Robotics Mechatronics Electrical Mechanical.
- 1-2 years experience in the mining industry on site experience is preferred.
- 2 years product support/ field service experience is highly desirable.
- Strong organizational skills and a sense of urgency and ability to get things done.
- Creative and enthusiastic persona with strong problem-solving skills.
- Team player with a customer-focused attitude.
- Must be able to work with minimal supervision.
- Strong verbal and written communication skills.
- Fluency of Spanish is an asset given our customer base.
- Self-starter ability to work independently and in teams.
- Health & Safety conscious individual.
- Legally able to work in USA.
The salary offered to the successful candidate will be based on their experience knowledge and skills they bring to MineSense market data based on their location as well as internal equity. Keeping this mind the salary offered can be outside of the range posted.
Our total rewards package offers market-researched benefits promotes internal equity and supports team members at all levels of our organization and includes the following:
Our total rewards package includes:
A competitive bonus.
Matching RRSP or 401K program (for Canadian and US employees)
A comprehensive benefit program including an employee assistance program.
Learning and career development programs and resources (live sessions and on-demand)
Transit Subsidy (for roles based in Vancouver BC)
Hybrid work (for roles that do not require to be onsite)
3 weeks vacation or more depending on the position
Global and local company organized social events and celebrations to connect with your team
Heres what you can expect as a part of the MineSense Team:
When you join MineSense a trailblazing Canadian mining technology company you become a part of our purpose to maximize global metals and minimize global impacts. Were not just a company; were a Community of Innovators who forge a path toward a sustainable future. Heres why we want you to be excited:
Purpose-Driven: At MineSense we dont just clock inwe live our purpose. Were on a mission to revolutionize themining industry and every day were one step closer to a cleaner greener world.
Values That Resonate: Our core valuesInnovation Belonging Resilience and Adding Valuearent just buzzwords. Theyre the bedrock of our culture. When you step into our team youre not just an employee; youre a steward of these values.
Impactful Work: Imagine contributing to a cleaner more sustainable planet. At MineSense youre shaping the future of cleantech and developing cutting edge technology that literally hasnt been developed before. Your work matters and it echoes beyond our walls.
People-Centric: Were not just about profits; were about people. Our organization cares deeply about its employees. When you join us you become part of a community that supports growth well-being and success.
Ready to make your mark Join MineSense and be part of something bigger than yourself.
MineSense is an equal opportunity employer and is committed to providing accommodation to individuals with disabilities. Should you require accommodation during the recruitment or hiring process please feel free to indicate your needs while applying. Information received related to accommodation needs of applicants will be addressed confidentially.
All applications are welcome even if you dont meet all the requirements so please do not hesitate to apply.
Employment Type
Full-Time
Key Skills
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