PRU Arbitration Adjuster

Under close supervision RECEIVES subrogation referrals from Payment Recovery and Liability associates. ANALYZES NEGOTIATES PURSUES RECOVERS COMMUNICATES and DEVELOPS contentions to defend the Companys liability and damage position and obtain subrogation recoveries.


Essential Functions:

1. Primarily HANDLES defending GEICOs position with regard to liability decision in arbitration.

2. RECEIVES payment recovery referrals from Payment Recovery and Liability associates. MAINTAINS a pending that includes liability and/or damage dispute claims where adverse carrier is a member of Arbitration Forums nonmember litigation and other specialized recovery files.

3. ANALYZES information and DETERMINES the Companys subrogation potential under state specific case law statutes and the policy contract.

4. NEGOTIATES damage dispute and payment recovery settlement with adverse carrier by telephone mail and electronic claims system.

5. OBTAINS necessary supporting documentation from the involved parties or the liability adjuster to assist with answering or responding to arbitration.

6. ANALYZES information obtained through prior liability investigation to CONSTRUCT arguments that effect the disposition of property and/or casualty insurance claims.

7. May HEAR cases based upon departmental need.

8. PREPARES supporting documents and Files arbitration; primarily as a respondent but in addition as an applicant and counter-applicant.

9. DEFENDS the Companys liability position by COMPOSING arguments to counter cross applicant contentions.

10. COMMUNICATES with policyholders via telephone or written correspondence to notify of claim status when applicable.

11. RECOVERS funds owed directly from the adverse carrier and REIMBURSES the insureds deductible.

12. ANALYZES information to determine if arbitration should be filed or negotiated based on expected recovery.

13. GRANTS expense and settlement authority to staff and fee counsel.

14. ISSUES loss and expense payments.

15. REFERS claims exceeding personal negotiation or abandonment authority to the Subrogation Supervisor or attorneys (staff or fee counsel) as appropriate.

16. RECORDS all monies received from direct recoveries to claim file.

17. UTILIZE PC skills as necessary to accomplish goals (using company systems and web-based systems as required).

18. ADHERES to the Code of Conduct company policies and operating principles.

19. MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with management and co-workers.
17. MEETS the requirements specified below.

Must be able to with or without accommodation perform the essential functions which include but are not limited to seeing hearing typing and speaking
Must be able to speak in a professional manner by telephone
Must be able to attain and maintain the required licenses issued by the insurance departments of various states
Must be able to handle heavy call volume in a fast-paced work environment resolve complex business problems and handle complicated customer issues
Must be able to follow complex instructions resolve conflicts or facilitate conflict resolution and have strong organization/priority setting skills
Must be able to multi-task
Must be able to learn and apply large amounts of technical and procedural information
Must be able to work varying schedules to meet staffing or phone volume needs

Compensation:

$47150-$72775

The GEICO Pledge:

Great Company:At GEICO we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs.

Were an iconic brand that thrives on innovation exceeding our customers expectations and enabling our collective success. From day one youll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on peoples lives.

Great Careers:We offer a career where you can learn grow and thrive through personalized development programs created with your career and your potential in mind. Youll have access to industry leading training certification assistance career mentorship and coaching with supportive leaders at all levels.

Great Culture:We foster an inclusive culture of shared success rooted in integrity a bias for action and a winning mindset. Grounded by our core values we have an an established culture of caring inclusion and belonging that values different perspectives. Our teams are led by dynamic multi-faceted teams led by supportive leaders driven by performance excellence and unified under a shared purpose.

As part of our culture we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:We offer compensation and benefits built to enhance your physical well-being mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your familys overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.