Sales Coordinator | Delta by Marriott Southbank Hotel | Jacksonville, FL
Sales Coordinator | Delta by Marriott Southbank Hotel | Jacksonville, FL
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary of Essential Job Functions
Compose and produce all written correspondence memos sales literature and manuals.
Generate and distribute various sales reports and statistical analysis as requested.
Prepare and send faxes as necessary.
Travel locally to conduct outside calls promote the hotel and review competition.
Regulate appropriate copying and distribution of departments correspondence.
Screen and direct all incoming phone calls or walk-ins to appropriate person.
Compile and maintain current client mailing list and contact details.
Maintain office supplies inventories.
Conducts tours of the hotel and banquet facilities whenever required.
Assist Director of Sales & Marketing in the development and update of the hotel-level business plan.
Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
Champion the use of HOST - PM Hotel Groups Signature Service Program for delivering aggressive hospitality to our guests and to our internal customers. Respond quickly to guest requests or complaints in a friendly manner and insures that appropriate action is taken. Follow up to ensure guest satisfaction.
Provide a professional image at all times through appearance dress and behavior.
Follow company policies and procedures and department SOPs is able to effectively communicate them to others.
Knowledgeable of hotel property amenities area attractions and transportation.
Support all Hotels and/or Company initiated Guest and Associate Programs
Abilities Required
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player.
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional
Required Experience:
IC
Employment Type
Full-Time
