Shopbop is seeking an experienced versatile Digital Technician to support both our fast-paced product photography and editorial content teams at our Madison WI studio. This hybrid role will be responsible for managing the end-to-end digital imaging workflow maintaining color accuracy and brand standards troubleshooting technical issues and driving process improvements across both workstreams. The ideal candidate will have a strong background in commercial photography digitech work as well as experience with digital asset management systems and workflows.
Key job responsibilities
Oversee the daily digital imaging workflow for product photography handling 3000 files per day
Verify color accuracy and perform color corrections as needed to ensure brand consistency across all visual assets
Troubleshoot and resolve on-set technical issues with cameras lighting computers software etc. to minimize downtime
Collaborate with cross-functional teams (Photography Styling Art Direction Inventory Marketing etc.) to identify and address workflow inefficiencies
Utilize proprietary asset management systems to track and deliver product and editorial imagery on tight timelines
Support the ingestion organization and maintenance of the global digital asset management system
Develop and implement metadata schemas taxonomies and user permission structures for all visual assets
Coordinate with Marketing CRM Social and International teams to address their digital asset needs
2 years of experience as a digital technician photo assistant or digitally-focused production role in a fast-paced commercial photography/editorial environment
Proficient with Capture One Adobe Creative Cloud (Photoshop Lightroom Bridge) and large-scale digital asset management
Strong understanding of color profile management color grading and cross-device color consistency
Exceptional visual skills with strong understanding of color light and composition
Strong understanding of color profile management policies and best practices including the ability to color shift and manage multiple peripheral devices
Adept at troubleshooting and resolving technical issues with photography/video equipment computers and software
Excellent organizational multitasking and problem-solving skills with ability to work independently
Strong communication and interpersonal skills to collaborate effectively with cross-functional teams
Bachelors Degree
Experience with enterprise-level digital asset management systems (AEM Workfront etc.)
Knowledge of metadata standards taxonomy development and digital asset lifecycle management
Familiarity with file conversions encoding formats and workflow automation
Background in scripting/programming (JavaScript AppleScript PowerShell etc.)
Understanding of cloud-based storage/distribution technologies (Amazon S3 etc.)
Experience educating non-technical stakeholders on digital asset management practices
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