Commercial and Fleet Service Advisor
Commercial and Fleet Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
About Us
Freeland CDJR is a trusted leader in automotive service committed to providing exceptional maintenance and repair solutions for commercial and fleet customers. We pride ourselves on delivering quality workmanship and outstanding customer service. As we continue to grow were looking for a Commercial & Fleet Service Advisor to join our dynamic team!
Job Summary
As a Commercial & Fleet Service Advisor you will serve as the primary point of contact for our business clients ensuring that their fleet vehicles receive prompt professional and high-quality service. Youll work closely with our technicians and management team to deliver tailored solutions that minimize downtime and maximize customer satisfaction.
Key Responsibilities
Serve as the main liaison between commercial clients and the service department
Schedule and coordinate maintenance and repair services for fleet vehicles
Prepare and review service estimates and invoices
Communicate service recommendations clearly and professionally
Track repair progress and provide regular updates to clients
Ensure timely completion of work in line with client expectations
Build and maintain strong relationships with commercial accounts
Handle warranty and service contract documentation
Maintain accurate records of services transactions and customer communications
Qualifications
Prior experience in a service advisor or customer-facing role (automotive experience preferred)
Strong understanding of automotive repair and maintenance services
Excellent organizational and time-management skills
Outstanding communication and interpersonal abilities
Ability to work in a fast-paced team-oriented environment
Proficiency with shop management software and MS Office
Valid drivers license
- Able to pass a background check and pre-employment drug screen
Preferred
Experience working with fleet/commercial accounts
ASE certification or relevant automotive training
Bilingual (Spanish/English) is a plus
Benefits
- Medical / Dental / Vision insurances after 60 days
- 401(k)
- 401(k) match
- Employee assistance program
- Employee discounts
- Flexible spending account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
Apply Now
If you are customer-focused detail-oriented and passionate about helping businesses keep their fleets running smoothly we want to hear from you! Apply today and become part of a team that values integrity efficiency and service excellence.
EEOC Statement:
Freeland Auto an equal opportunity employer and does not discriminate on the basis of race color religion sex sexual orientation marital status age disability veteran status or any other status. All applicants are considered for employment without regard to race color religion sex sexual orientation marital status age disability veteran status or any other protected status. This position adheres to the equal employment opportunity guidelines set forth by all applicable laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
