Pathway to Stability Program Manager
Pathway to Stability Program Manager
Posted on :
01-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
POSITION TITLE: Pathway to Stability Program Manager
REPORTS TO: Director of Refugee Services
WORKSITE: Omaha NE and Lincoln NE
COMPENSATION:
POSITION DESCRIPTION:
The Pathway to Stability Program Manager will report directly to the Director of Refugee Services. The Program Manager will oversee the Pathway to Stability Program which provides trauma-informed services to refugees and other eligible immigrants who continue to face challenges achieving self-sufficiency beyond the initial 90-day resettlement period. The core functions of this position are: (1) program management; (2) specialization; (3) education and advocacy. The Program Manager supervises a team of case managers who conduct family risk assessments and deliver ongoing support to help clients achieve and maintain self-sufficiency. Lastly this position collaborates with community partners while maintaining a strong understanding of client needs and reporting requirements.
The ideal candidate for this position is a proactive leader with deep knowledge of refugee resettlement and experiences commitment to client-centered service and ability to cultivate lasting community relationships.
CORE FUNCTIONS OF THE POSITION:
Program Management
QUALIFICATIONS:
REPORTS TO: Director of Refugee Services
WORKSITE: Omaha NE and Lincoln NE
COMPENSATION:
- Pay rate starting at $37.50 per hour commensurate with experience.
- Excellent benefits include:
- Unlimited paid time off; 9 paid holidays with year-end holiday break summer hours for 2025 birthday time off.
- Medical dental vision life and AD&D insurance; employee assistance program; 403b retirement plan with an automatic 5% contribution; and FMLA
- Yearly stipends for employee development opportunities
- Employee Wellness Program (including enriching snacks support groups and engaging activities)
- Relocation assistance; travel and expense reimbursement
POSITION DESCRIPTION:
The Pathway to Stability Program Manager will report directly to the Director of Refugee Services. The Program Manager will oversee the Pathway to Stability Program which provides trauma-informed services to refugees and other eligible immigrants who continue to face challenges achieving self-sufficiency beyond the initial 90-day resettlement period. The core functions of this position are: (1) program management; (2) specialization; (3) education and advocacy. The Program Manager supervises a team of case managers who conduct family risk assessments and deliver ongoing support to help clients achieve and maintain self-sufficiency. Lastly this position collaborates with community partners while maintaining a strong understanding of client needs and reporting requirements.
The ideal candidate for this position is a proactive leader with deep knowledge of refugee resettlement and experiences commitment to client-centered service and ability to cultivate lasting community relationships.
CORE FUNCTIONS OF THE POSITION:
Program Management
- Supervise train and evaluate a team of case managers.
- Oversee and audit maintenance of client case files ensuring notes are complete accurate and all necessary documentation is included and in compliance with CIRAs policies and government requirements.
- Complete case file reviews and reports on time.
- Travel to our Lincoln and Omaha offices on a weekly basis to ensure everyone on the team is properly supported to be successful. If no travel can be done certain weeks ensuring virtual check-ins are done for case managers located off-site.
- Maintain strong interpersonal communication with supervisees and others on the team through regular scheduled check-ins follow-ups email and virtual correspondence and feedback on documentation.
- Address supervisees areas of improvement through proactive constructive feedback and provide necessary support for supervisees growth.
- Collaborate with the Director of Refugee Services other program managers and other CIRA programs to strategize around program needs efficiency and cross team referrals for client needs.
- Report on program developments relevant to CIRAs refugee services work at management refugee team and staff meetings.
- Assist with the preparation and presentation of reports to board members and funders when relevant.
- Maintain strong healthy relationships with other programs and services at CIRA.
- Discuss and approve self-sufficiency plans with case managers taking individual clients goals skills and qualifying resources into account.
- Serve as a resource and provide assistance to CIRA case managers on complex and novel issues that arise in the program.
- Provide internal training and development toolkits to assist CIRA case managers in maintaining and advancing the programs goals and development.
- Being knowledgeable with all the clients served in the program to ensure case managers are meeting expectations
- Offer guidance and strategic direction to case managers who may need additional support navigating difficult client cases.
- Facilitate referrals to healthcare education employment and DHHS.
- Identify other providers and services that support additional client needs and address the gaps in support.
- Attend community meetings and stay current with relevant public benefit changes including social security Medicaid and immigration policy.
- Collaborate with community partners to support and advance program and client needs.
- Collaborate with the Director of Refugee Services and Director of Community Engagement to build community partnerships that connect clients with essential community resources.
- Represent CIRA and the Pathway to Stability Program in community meetings tabling events and presentations by communicating program goals impact and unmet needs as applicable.
- Advocate for client needs and services during community meetings and collaborative initiatives as applicable.
- Provide ongoing education about the program to raise awareness support advocacy efforts and increase community knowledge.
- Stay informed on immigration policies and legal development affecting clients and advocate for policy changes that support client self-sufficiency and well-being.
QUALIFICATIONS:
- Bachelors degree in social work communications human services or related fields of study OR equivalent professional experience in refugee services.
- 3 5 years of experience in refugee resettlement services case management self-sufficiency plans and refugee-informed care.
- Demonstrated ability to have high attention to detail excellent case management performance and reporting record and strong client relationship building.
- Demonstrated ability to lead and train others.
- Impeccable integrity positive attitude mission-driven and self-directed.
- Strong interpersonal written and oral communicator; English fluency is .
- Ability to work occasional nights and weekends as needed (more information in the Working Conditions section).
- Comprehensive knowledge of community resources and services commonly accessed by refugees parolees and immigrants.
- Exhibits responsibility through consistent attendance effective time management dependability self-discipline and flexibility.
- Deep understanding of and ability to work sensitively and well with people of diverse national ethnic cultural religious gender identities and socioeconomic backgrounds.
- Strong commitment to CIRAs mission and values in serving immigrants/refugees/newcomers.
- Self-starter with excellent problem-solving skills combined with the proven ability to multi-task prioritize duties and manage time effectively.
- Openly supports departmental and organizational changes and demonstrates comfort working in a rapidly growing and evolving organization.
- Fluency in using a computer and Office 365 applications (ex. Outlook Word Excel SharePoint etc.) and the ability to learn new data management software.
- Must have a valid drivers license and access to a personal insured vehicle.
- Must pass all background checks.
- Must be authorized to work in the United States.
- This job consists of sitting at a desk for long periods of time frequent driving to meetings and between the Omaha and Lincoln CIRA offices. Mileage reimbursement is available.
- Workdays pertain to 9:00 a.m. - 5:00 p.m. Monday Friday schedule with some nights and weekends based on client and program needs. If needed to work outside of regular office hours flextime is available.
- Please upload a cover letter resume and three professional references all in PDF format to the job application link.
- For internal applicants:
- Please upload a cover letter explaining why you believe you would be a good fit for this role and an updated resume all in PDF format.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
