Clinic Coordinator - Bariatric Surgery

Why work for Nebraska Methodist Health System
At Nebraska Methodist Health System we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care a culture that has and will continue to set us apart. Its helping families grow by making each delivery special conveying a difficult diagnosis with a compassionate touch going above and beyond for a patients needs or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay excellent benefits and a great work environment where all employees are valued! Most importantly our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Methodist Professional Building
Address: 8111 Dodge St. - Omaha Ne
Work Schedule: Monday through Friday 8:30am - 5pm

**Position qualifies for a $2500.00 sign on bonus**

Collaborate with Bariatric Clinic staff to risk-stratify patients authorized for surgery for the purpose of identifying patient and/or support system characteristics that have the potential to negatively impact the success of the post-surgical recovery and clinical outcomes.

Coordinates and conducts day-to-day program activities in conjunction with the program coordinator and bariatrics team.

Establishes priorities and manages all clinical actives efficiently and effectively. Ensures patient satisfaction throughout all clinical and follow-up processes.

Responsibilities:

Essential Functions

Perform primary health care for patients by utilizing the processes of assessment and diagnosis of health status.

• Obtain patients medical and history information data collection is prioritized according to immediate condition or needs.
• Develop and implement treatment follow-up and evaluation plans for patient outcomes.
• Collaborate with physicians and other disciplines as appropriate and provides regular and consistent feedback.
• Use appropriate assessment techniques & diagnostic information. Performs tests relevant to patient condition and record findings.
• Order appropriate ancillary tests.
• Use new or additional data to form a treatment plan.
• Perform telephone triage to determine patient condition and provide appropriate consultation scheduling appointments when needed.
• Incorporate research into clinical practice as appropriate.

Implement interventions consistent with the established plan of care in a safe and appropriate manner.

• Apply established therapeutic practices to patients problem.
• Administer medications and immunizations using the appropriate method and with physician oversight if applicable.
• Generate referrals to appropriate services as needed to further diagnose and/or progress of care.

Evaluate patient care to determine response to care/interventions for optimal patient outcome.

• Evaluate the patients capabilities and/or limitations related to nursing and medical interventions.
• Recognize and address patient and family capabilities and limitations (physical and mental).
• Return patient telephone calls.
• Monitor outcomes and document patient response to interventions.
• Seek out new treatment methods necessary to ensure patient progress.

Guides patients families and caregivers to informed decision-making by collaborating with multidisciplinary team to support optimal patient care across the care continuum and develops a comprehensive proactive discharge plan for all patients. Provide patient and family teaching and education specific to the patients health care.

• Proper use of medication and health/illness prevention to ensure adequate knowledge/awareness.
• Interview and advise specific to patient needs.
• Demonstrate sensitivity to family regarding need for patient information on a timely basis.
• Work collaboratively with physicians and other team members to provide appropriate patient education geared to the patients needs and familys ability to provide care.
• Use adult learning principles for teaching purposes being careful to check for understanding and being available for follow-up questions.
• Recommend references and resources such as printed materials online community and other information sources to fulfill the familys need for education.

Maintain a professional behavior in attitudes demeanor and interactions to achieve organizations mission.

• Communicate effectively with physicians staff and patients.
• Is approachable and professional in working with other health professionals patients and their family.
• Maintain a professional appearance behavior and work environment.
• Initiate action to correct prevent and/or minimize risk(s) to the patient family or hospital/clinic employees (i.e. falls needle sticks patient concerns).
• Communicate to appropriate personnel regarding unresolved issues.
• Serve as a role model in the provision of emerging care.
• Serve as a reliable/knowledgeable resource for staff.
• Participate in meetings research on special projects and professional organizations.

Maintain complete patient records.

• Document data appropriately.
• Document treatment plan of care that is individualized appropriate and reflects patients needs.
• Document interventions.
• Document consultations with other practitioners/physicians.

Participate in performance improvement and outcome management.

• Meet regularly with medical director and program coordinator for chart reviews.
• Identify concerns in patient care & follow up according to hospital policy.
• Participate in patient satisfaction and other quality improvement initiatives.
• Participate in tracking of variances in care.

As the RN Bariatric Coordinator demonstrates the following:

• Collaborates on an ongoing basis with Medical Director program coordinator clinic staff and physicians to disseminate information and promote positive communication techniques interdepartmentally.
• Works with Medical Director and program coordinator to anticipate and identify the needs of the center and creatively implement solutions to problems. Integrates Evidence Based Practice into clinic improvements.
• Works in conjunction with Bariatric Surgery Clinic and hospital clinical leadership in developing orientation and educational programs for staff regarding the special needs of bariatric patients such as: sensitivity training lift and transfer techniques complications of bariatric surgery and post-op psycho-social needs.
• Identifies patient and/or support system characteristics that have the potential to negatively impact the success of the post-surgical recovery and clinical outcomes.
• Provides on-site coordination to the bariatric clinic by collaborating with the program coordinator and Bariatric physicians to risk-stratify patients authorized for surgery.
• Communicates to team members the risk stratification information to be addressed during pre-surgery surgery acute care and post-discharge phase.
• Proactively and effectively communicate patient/family needs to interdisciplinary team and facilitates timely involvement of other health care team members (i.e.: Social Work Wound Care Diabetes Educators Dieticians) to assure priority patient needs are met and appropriate post-discharge services are established.
• Coordinates communication between multiple physicians (attending and consulting) to ensure sharing and evaluation of pertinent diagnostic results pre-surgery and post-surgery as well as relevant discharge planning information with inpatient to assist in expediting medical decision making.
• Coordinates with nursing and other team members to manage patients clinical progression and commensurate plan for the efficient delivery of acute care services.
• Establishes cooperative and meaningful relationships with patient/family to set reasonable goals and expectations for acute care recovery and facilitates a safe and satisfactory transition to home or alternative post-acute facilities
• Conducts a comprehensive pre-surgery patient education program to ensure that from the pre-surgery phase through the acute phase proper care is in place and consistently delivered to all patients.
• Assists in the development and implementation of patient care protocols clinical pathways and in updating policies and procedures for bariatric surgery patients.
• Assists the program coordinator in managing accreditation criteria to ensure clinic/facility/program meets expectations set forth by governing agencies. Maintains and ensures compliance for all policies and procedures that guide and support the assigned services. These include but are not limited to: Joint Commission requirements federal and state regulations MBSAQIP standards regulatory standards etc.
• Develops monitors analyzes and reports program performance improvement indicators and initiates process improvement as needed while maintaining an ongoing QI plan.
• Leads and organizes the MBS committee meetings and facilitates quarterly physician review of quality safety and patient outcome data every two weeks as directed by the program coordinator.

Provide appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the Age Specific Criteria.

• Demonstrates ability to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.
• Right Task.
• Right Person.
• Right Communication (clear concise correct complete).
• Right Feedback.

Willingly performs other duties as assigned.

Schedule:

Work Schedule: Monday through Friday 8:30am - 5pm

**Position qualifies for a $2500.00 sign on bonus**

Job Description:

Job Requirements

Education

• Associates degree from an accredited school of nursing required.
• Bachelors or Masters degree in nursing preferred.
• Satisfactory completion of annual mandatory education requirements.

Experience

• A minimum of 2 years of nursing experience required.
• Previous clinic coordination experience preferred.

License/Certifications

• Current valid Registered Nurse (RN) license valid compact multistate license to work in Nebraska or Iowa (work state) or a temporary permit while awaiting licensure required.
• Current American Heart Association Basic Life Support (BLS) Certification required.

Skills/Knowledge/Abilities

• Strong interpersonal skills necessary to effectively communicate and interact with patients family members hospital personnel and co-workers.
• Computer knowledge with abilities in word processing required.
• Ability to multi-task and prioritize work assignments.

Physical Requirements

Weight Demands

• Medium Work - Exerting up to 50 pounds of force.

Physical Activity

• Occasionally Performed (1%-33%):
  • Climbing
  • Crawling
  • Kneeling
  • Sitting
• Frequently Performed (34%-66%):
  • Balancing
  • Carrying
  • Crouching
  • Distinguish colors
  • Keyboarding/typing
  • Lifting
  • Pulling/Pushing
  • Repetitive Motions
  • Stooping/bending
  • Twisting
• Constantly Performed (67%-100%):
  • Fingering/Touching
  • Grasping
  • Hearing
  • Reaching
  • Seeing/Visual
  • Sitting (Phone Only)
  • Speaking/talking
  • Standing (Floor Only)
  • Walking (Floor Only)

Job Hazards

• Not Related:
  • Electrical Shock/Static
  • Radiation Non-Ionizing (Ultraviolet visible light infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Rare (1-33%): - Radiation Alpha Beta and Gamma (particles such as X-ray Cat Scan Gamma Knife etc)
• Occasionally (34%-66%):
  • Physical hazards (noise temperature lighting wet floors outdoors sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools
  • Explosives (pressurized gas)
• Frequent (67%-100%):
  • Chemical agents (Toxic Corrosive Flammable Latex)
  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
  • Mechanical moving parts/vibrations

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa more than 30 clinic locations a nursing and allied health college and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891 service to our communities has been a top priority. Financial assistance health education outreach to our diverse communities and populations and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race color religion sex age national origin disability veteran status sexual orientation gender identity or any other classification protected by Federal state or local law.