Co-op/Intern Content Developer

Location

This is a hybrid position. You must be in the Ottawa Canada office at least three days a week.

About the Team

At Kinaxis we build powerful software solutions that are transforming the supply chain industry. To support product adoption and success were looking for a driven and detail-oriented Intern Content Developer focused on product documentation. Our team is responsible for creating and maintaining high-quality documentation and knowledge assets that enable users customers partners and internal teams to effectively learn use and master the Kinaxis Maestro tool.

Youll be part of the Product Development organization contributing to the creation of clear user-focused documentation including in-product help technical guides release notes and whats new product updates. Your work will help demystify complex functionality and ensure users can find accurate and actionable information when and where they need it.

This is a full-time 8 or 12-month position starting September 2025.

To be eligible for a Co-op or Intern position at Kinaxis you must either be currently enrolled in full-time education or if you are a recent/upcoming graduate your graduation date must be within 12 months of the placement end date.

What you will do

• Develop and maintain user-centered documentation including in-product help technical manuals feature documentation and knowledge base articles.
• Participate in planning and content strategy discussions with product managers developers and UX designers.
• Research new product features and translate technical specifications into clear and concise end-user documentation.
• Write edit and test a variety of content formats primarily product documentation but also customer-facing FAQs onboarding guides and best practices.
• Produce whats new videos to highlight new feature releases and product enhancements.
• Contribute to content management workflows and help ensure consistency in style structure and tone across all documentation assets.
• Experiment with AI tools and content delivery innovations to support scalable documentation strategies.
• Follow established templates and standards while also contributing to new documentation structures as needed.

What we are looking for

• Enrolled in or recently graduated from a program in Technical Writing English Communications Journalism Linguistics or a related field.
• Strong writing editing and proofreading skills with a focus on clarity and usability.
• Passionate about product documentation and helping users understand complex systems.
• Self-motivated organized and able to work independently and in cross-functional teams.
• Comfortable adapting to changing priorities in a fast-paced environment.
• Familiarity with documentation and content authoring tools (e.g. MadCap Flare Microsoft Word).
• Working knowledge of content management systems and version control practices.
• Some experience or coursework related to software UX writing or technical communication.
• Previous exposure to or interest in AI-powered content tools.

Things that would definitely help

• Experience with supply chain or enterprise software.
• Knowledge of localization processes and multilingual documentation best practices.
• Skills in multimedia tools like Camtasia Canva Snagit or Adobe Creative Suite.

Were accepting applications now through end of day on Thursday June 12 2025. Please note that we may begin reviewing applications before the posting closes so early submission is encouraged.

#Coop #Internship #Intern #LI-KM1

Work With Impact:Our platform directly helps companies power the worlds supply chains. We see the results of what we do out in the world every daywhen we see store shelves stocked when medications are available for our loved ones and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford Unilever Yamaha P&G Lockheed-Martin and more.

Social Responsibility at Kinaxis:Our Diversity Equity and Inclusion Committee weighs in on hiring practices talent assessment training materials and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and were committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matterat Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

For more information visit the Kinaxis web site at the companys blog at.

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates including those with specific needs or disabilities. If you require an accommodation please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education experience and skills most closely match the requirements of the role. After the initial screening all subsequent decisions regarding your application including final selection are made by our human recruitment team. AI does not make any final hiring decisions.