Complex / Multi-track Claims Litigator
Complex / Multi-track Claims Litigator
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Job Description
About us
DLG is evolving. Across every facet of our business our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining the Legal Services team youll be working in a place where empathy meets expertise. Within our own dedicated law firm our diversely talented team support and guide customers through lifes toughest moments. Its a fast-paced and collaborative working environment but our comprehensive training and tools will help ensure youre ready for the challenge. You can find more details about DLG Legal Services on our website.
As the team takes on more responsibilities it means we now have an exciting opportunity for a skilled Solicitor/Legal Executiveto join DLG Legal Services team in either Leeds or Bromley on full-time and permanent basis.
The role
You will report to the Litigation Team Leader and handle a caseload of complex and / or high value Claimant Personal Injury claims. You will be representing DLG Legal Services in the conduct of client matters in providing legal advice and assistance in a professional matter in accordance with internal procedures and acting as an ambassador to the organisation
What youll be doing
Managing clients claim by using the firms technical process and accurately documenting each activity that has taken place and ensuring time is recorded accurately.
Managing all client work allocated in accordance with the detailed procedures and quality standards contained in the firms manual and client protocol
Completing all necessary investigations into the circumstances of the incident and the value of the clients claim carrying out legal research as required and collating and reviewing the evidence.
Assessing the likely value of the claim for personal injury and recoverability of financial losses taking advice from Counsel if necessary.
Ensuring clients are provided the correct legal advice. Where appropriate managing clients expectations explaining decisions and the steps in the claims process clearly and succinctly and ensuring clients are treated fairly at all times.
Negotiating settlement on the best possible terms for the Client ensuring that instructions are complied with or taken at the necessary points. Ensuring that the legal expenses provider is kept updated at all key stages.
Drafting the necessary documents to issue court proceedings comply with court directions draft statements and ready the file for a final court hearing.
Identifying owning and managing the risks involved in running our business appropriate to the role in line with the relevant risk framework and in compliance with all DLG Legal Services policies and procedures The Solicitors Accounts Rules and the SRA Code of Conduct at all times.
Managing cases efficiently and effectively. Making sure that client work is progressed efficiently to meet departmental targets and Service Level Agreements and the client is kept proactively informed where appropriate. Agreed levels of billing and time recording must be achieved. Incoming post should be reviewed daily and responded to promptly.
What were looking for
Experienced Claims handler Legal Executive or Solicitor.
Previous experience of personal injury claims handling in law firm environment is essential
Knowledge of the Pre Action Protocol the Court Procedure Rules (CPR) and Practice Directions as well as awareness of the Fatal Accidents Act other statutes and changes in the law.
Experience of using a Case Management System
Experience of dealing with EL/OL/PL & RTA claims
Knowledge of JC Guidelines for the assessment of general damages in personal injury cases and understanding and ability to research different resources e.g Lawtel Ogden tables
Ability to communicate efficiently with clients by telephone and written communication
Proven track record of achieving targets
Ability to work under pressure with attention to detail and manage time effectively
Understanding issues and finding solutions with the ability to think out of the box
Ability to work as a member of a team and collaborating for success
Professional manner enthusiastic and trustworthy
Location: Leeds (LS1) Bromley (BR1)
Hours: 35 Hours - Monday - Friday
Home Working: 3 days from home / 2 days from your local office
Benefits
We recognise we wouldnt be where we are today without our colleagues thats why we offer excellent benefits designed to suit your lifestyle:
9% employer contributed pension
Up to 10% Annual performance-based bonus
50% off home motor and pet insurance plus free travel insurance and Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
Plus many more
Ways of Working: Our hybrid model offers a best of both worlds approach. When youll be in the office depends on your role and team but colleagues spend at least 2 days a week in the office
We want everyone to get the most out of their time at DLG. Which is why weve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best whatever that looks like and offering real choice flexibility and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. Theyre about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer and we think diversity of background and thinking is a big strength in our people. Were delighted to feature as one of the UKs Top 50 Inclusive Employers and are committed to making our business an inclusive place to work where everyone can be themselves and succeed in their careers. We know youre more than a CV and the things that make you you are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process please speak to the recruitment team who will be happy to support you.
#LI-PK1 #LI-Hybrid
Employment Type
Full-Time
