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You will be updated with latest job alerts via emailFinancial Aid Advising: Guides students on educational related financial matters including budget planning their rights and responsibilities related to financial aid including terms and conditions of aid programs and repayment obligations and related financial aid options. Supports students through in-person appointments and drop-ins virtually through Zoom and other platforms and timely email responses.
Student Support and Application Guidance: Explains financial aid procedures eligibility requirements and deadlines to ensure students understand the full application process. Provides guidance to students as they complete the Free Application for Federal Student Aid (FAFSA) and required follow up documentation and also provides guidance to students in completing applications for various types of financial aid including federal and state grants loans scholarships and work-study programs. Troubleshoots problems with FAFSA submission and student portals.
Recordkeeping and Compliance: Maintains accurate records generates reports and remains up-to-date with Department of Education regulatory changes. Reads and interprets regulations relevant to Title IV student financial aid assistance programs. Conducts federal verification processes in compliance with regulatory requirements ensuring accuracy and completeness of student financial aid files. Guides students on Satisfactory Academic Progress (SAP) standards and guides them through the appeal process to help maintain their eligibility for federal student aid.
Outreach and Education: Represents the MATC Financial Aid Office at outreach events workshops and orientation sessions including high school visits and community events. Delivers presentations on financial aid processes and promotes financial wellness resources.
Problem Solving and Communication: Reviews and evaluates complex student situations including provisional independent status unaccompanied homeless youth determinations and special circumstances requiring professional judgment. Ensures adherence to institutional policies state and federal regulations and industry best practices.
Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles values truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
Cross Functional Relationships and Collaborative Teamwork: Establishes maintains and enhances positive working relationships with staff faculty and administrators.
Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community colleges. Actively participates in applicable workgroups trainings workshops seminars committees and professional associations or conferences to promote continuous learning.
Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.
Compliance with all state federal and accreditation standards/requirements as well as all MATC policies and procedures.
Required Education & Experience: Associates degree in a related field and three (3) years of experience in a financial aid higher education administration or financial institution office/role.
Preferred Education & Experience: Bachelors degree in a related field and at least two (2) years of experience in a financial aid higher education administration or financial institution office/role.
Knowledge Skills And Abilities:
Required Experience:
Unclear Seniority
Full-Time