Security Dispatcher - Campus Safety
Security Dispatcher - Campus Safety
Posted on :
01-06-2025
Employer Active
1 Vacancy
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Job Description
This position conducts daily operations of dispatch center communications and surveillance on a given shift for the Department of Security & Safety.
Typical Duties and Responsibilities:
- Respond to emergency and non-emergency calls for help and information.
- Field calls via phone radio walk-up window and email.
- Operate radio communication system to dispatch officers disseminate information and communicate with officers during calls.
- Operate surveillance system to monitor Lipscomb facilities and properties as well as to review footage during investigations.
- Operate computer system to log calls generate reports create IDs issue parking permits etc.
- Coordinate with outside vendors and agencies such as security monitoring providers local emergency response agencies and local utility providers.
- Assist with parking request facilitation as needed in coordination with Parking Division.
- Engage in development of dispatch procedures protocols and training in coordination with Communications Coordinator and Director of Patrol Operations.
- Engage in implementing communications technology and protocols and providing training to personnel when appropriate.
- Work with appropriate parties to develop enhance and maximize video surveillance systems.
- Engage in understanding development and training for specialized programs such as Field Training Officers special units and community outreach.
- Actively participate in accreditation processes as tasked by Communications Coordinator Director of Patrol Operations and/or Executive Director.
- Assist in onboarding and training of personnel in coordination with Communication Coordinator and Director of Patrol Operations.
- Present in-person training for in-service and similar (when appropriate).
- Assist with reporting (as needed).
- Must excel in fast-paced setting.
- Attend regular staff meetings.
- Attend one-on-one meetings with Communications Coordinator as necessary.
- Develop and maintain relationships with local state and federal law enforcement agencies as appropriate.
- Engage in additional duties as necessary.
Desired Skills and Experience:
- High School diploma required (Bachelors degree preferred)
- 1 years of experience in call center dispatch center or similar.
- Computer/technology literate.
- Strong communication proficiency and etiquette (verbal and written).
- Customer service experience (preferred).
- Experience in security law enforcement military or combination (preferred).
- Advanced understanding of communications software and technology (preferred).
- Advanced understanding of patrol and dispatch procedures (preferred).
#CB
Employment Type
Full-Time
Key Skills
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