Warranty Assistant
Warranty Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Description
- Review/edit warranty service calls for accuracy & conforming to manufacturer guidelines prior to invoicing.
- Submit warranty claims through Manufacturer specific claim portals (data entry) in an accurate & timely manner.
- Review incoming department emails & forward to the appropriate service branch.
- Review statements of assigned Warranty accounts to confirm claims are being processed. Resolve/resubmit any claims coming back for more information or rejected.
- Compile copy sort file and record as required.
- Performs other duties as required.
- Internal WFR branch employees at all levels on a regular basis; WFR corporate employees at all levels on a daily basis as needed.
- External Manufacturers as required.
- An Associates Degree or the equivalent in experience.
- 2 years experience in an office setting where attention to detail and organization are required.
- Warranty and/or Claims Experience required
- Strong Data Entry experience required
- Proficient in all Microsoft programs including: Outlook Excel One Drive Teams and Internet Explorer/Chrome.
- Strong attention to detail and accuracy in keying data.
- Data entry experience preferred.
- Deductive reasoning skills.
- Well-lit open office environment.
- Competitive Salary
- 401k& Profit Sharing
- Paid Holidays & Vacation
- Medical & Dental Benefits
- Short-Term Disability
- Long-Term Disability Insurance (company paid)
- Life Insurance (company paid)
COME HOME TO WHALEY!!
Visit the Whaley career site to find your place to grow.
Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employment Type
Full-Time
