Business/ Bursar Office Coordinator
Business/ Bursar Office Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Major Responsibilities:
Organizes and coordinates the front desk operations of the Elkhart and South Bend campus Bursar Office transactions.
Supervises hourly staff while maintaining a high standard of customer service.
Provide exceptional customer service to prospective and current students covering a wide range of detailed information.
Answer questions and help students complete online processes as needed.
Maintain proper internal controls and ensure compliance with college policies and procedures within unit.
Handles various Bursar Office functions according to regional practices established through the Bursar and Executive Director of Finance and Administration. Responsible for creating reviewing payment plans and making sure payments are current and follow up with those that are late.
Research and resolve NSFs on student accounts.
Interacts with students regarding questions or issues with student accounts and student status and maintains communication with Bursar and Vice Chancellors regarding interactions and student issues.
Communicate with students regarding outstanding balances. Make phone calls send emails and/or written letters.
Responsible for daily cash balancing reconciliation preparation and input of CRF CTL and Banner Transfer Logs as required by College Policy.
Responsible for administering transcripts and receipt of payment for transcript requests.
Research and resolve international student charges/discrepancies.
Responsible for requesting Bank Mobile PINs upon student request.
Responsible for updating accounts receivable holds on student accounts.
Reviews and processes all student refund checks each term for the service area.
Posts Outside (3rd Party) scholarships received on the South Bend-Elkhart campus in compliance with the scholarships and returns any unused portions.
Handle billing and invoicing for AYD Apprenticeships DWD programs and WorkDay invoicing for Room Rentals and Foundation billing.
Assist other Finance Team members with special initiatives/ projects within the bi-regional service coverage area as directed by supervisor and/or Vice Chancellor of Finance & Administration.
Performs other duties as assigned consistent with commonly accepted practices.
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.
Compensation: $45.000
Minimum Qualifications:
Associates degree in a business accounting or finance or equivalent work experience required.
Preferred Qualifications: Supervisory Experience. Experience with Workday Finance ERP System.
Other Requirements: Must be proficient in Word Excel PowerPoint e-mail and Internet. Must possess strong customer service and interpersonal skills.
Official transcripts required upon hire sent directly from the institution directly to the office of Human Resources.
Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Required Experience:
IC
Employment Type
Full-Time
