Online Commercial Manager

Halebop is proud of the customer experience that we deliver we deliver it with passion and care every day. We are a close-knit team who together are one of Swedens largest mobile operators and we are proud of what we do. We believe in diverse thinking collaboration innovation and creativity whilst maintaining a strong drive for personal responsibility to deliver our business goals. We are looking for our next team member to help us deliver the best experience for our customers and have a lot of fun along the way.

Is this your next opportunity

Hi! My name is Emma Craig and I am responsible for Halebop. We are looking for a new superstar to join our team. A superstar who is curious self-driven focused on teamwork and also has great organization skills. At Halebop we are multi-taskers with broad roles and huge opportunities to see your impact on the business and our customers daily. We make things happen and celebrate our wins together learn from our mistakes together and focus on delivering even better than we did before together.

We are a small team and no one is caged in to only delivering in one area everyone has hybrid roles and is expected to help other team members where needed which also opens a lot of opportunities to grow learn and develop some fantastic broad skills in a short period of time.

This role I am recruiting for will become the expert in analyzing performance across all our sales channels against our financial plan and our shorter term trading targets. They will have the responsibility to get to know our sales channels and understand how best to support them with offers and data analysis. This role would work closely with the Commercial Lead for Hardware who sets the offers for mobile phones as this role would be setting the offer prices for our subscription pricing. Whoever comes into this role would be responsible and accountable for the effective execution of all business initiatives across all of our areas whether that be the launch of a new price plan or even our Black Week campaigns.

The role would include Postpaid Mobile Broadband and Broadband products.

A detailed view of the responsibilities for this role:

• Responsible for driving sales growth both driving new customer acquisition and existing customer retention via CRM channels.
• Responsible for setting the general sales KPIs taking into account feedback from the wider business and from the channels. These sales KPIs will then be handed over to the respective channels for their delivery plans to be done.
• Own the offering roadmap for our subscription offers.
• Own the performance tracking across all sales channels.
• Responsible for the CRM offering roadmap.
• Act as commercial/ business subject matter expert on pricing and revenue growth to the rest of the team and wider business.
• Act as a subject matter expert on the competition in the market to the team and wider business.

Is this you

Im not looking for someone who understands the Halebop business already but someone who can demonstrate the dedication to learning the business. The personality traits I need the individual to have is that they are motivated a team-worker really organized and enjoy improving processes. Ideally you have a basic understanding of how offers can drive revenue and the levers you can use to show customers what a great offer it is as well as experience in delivering projects. Experience in retention and churn is a plus but not mandatory.

Were also an English-speaking team so we would need you to feel comfortable in speaking English with some of the members in our team (myself included!)

More than just a job!

No matter what job you apply for with us we give you the tools and support your need to guide your personal development. We want to help you develop both on a personal level and in your professional role. With us you become part of a creative motivating and welcoming company where everyone can be themselves with equal opportunities to develop. We respect people and value diversity. In addition to an attractive and inclusive work environment we offer flexibility and a wide range of benefits.

Interested

Do not hesitate to submit your application if you want to become part of our team! If you want to know more about the job you are welcome to contact me on . I wont be able to respond to applications made only via email so please make sure you apply online and only reach out to me for questions (otherwise your application may be missed!)

If youre not sure if you meet all the criteria apply anyway who knows Maybe I will think youre more of a fit than you do and lets face it if you dont try you dont get!

We look forward to your application. To handle your personal data securely we ask you to apply via our recruitment system. We are not able to accept applications via email or other channels. Selection and interviews are ongoing the position may be filled before the application deadline.

Welcome to Halebop Join us and make better happen!