Okta & PAM Senior Engineer
Okta & PAM Senior Engineer
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Job Description
Place of work: Slovakia (Remote)
Wage (gross) and other rewards: minimum 2.400 / monthly (depending on experiences and quality of the candidate) annual global incentive plan-bonus and other benefits in compliance with social benefit program of the company
Contract type: Full-time
Start date: By agreement
As an Okta & PAM Senior Engineer you will be responsible for supporting project delivery work providing training to first line support acting as an escalation point speedy identity issue resolution proactive improvements and having a strong customer first mindset. You will be part of a globally distributed support team that provides identity stack support for projects our employees other technical teams and remaining stakeholders.
Key Responsibilities:
Okta management and deep dive into our environment to produce a report on what is today and what needs to be improved.
Okta project driven tasks detailing the work completed for future training.
Responsible for updates to SAML integrations and automation rules within Okta Identity Management system to aid continuous improvement to our onboarding/offboarding processes.
Be a point of escalation for the second line support team providing high-end technical support as appropriate.
Creating and maintaining technical documentation.
Incident/Problem/Change assessment and resolution.
Youll have a flexible approach and be willing to provide cover for colleagues in other areas.
Setup Management and support of IDAM and PAM technologies.
Break/Fix support as issues are discovered and resolving issues in a timely manner.
Proactively look for opportunities to increase team productivity.
Identify root cause of issues and document in RCA documents.
Strive to resolve all employee support interactions on first touch whenever possible while proactively and conscientiously balancing competing demands in a fast-paced environment.
Ability to identify potential user issues as larger system or company-wide incidents.
Mentor and coach less experienced engineers on sound engineering practices.
Key Requirements:
Familiarity with OAuth OpenID Connect and SAML protocols.
Experience with managing user profiles authentication and authorization.
Proven background in identity and access management.
Experience in troubleshooting identity problems both at the global organizational and technical levels.
Experience in end-to-end troubleshooting of authentication and authorization.
Knowledge of software licensing principles and differences for different countries.
Knowledge of compliance reporting.
Knowledge of Okta Active Directory Azure AD Azure B2C Identity Access Management Privileged Access Management Identity Governance and Administration MS Office ITIL Service Now Confluence and Jira.
Knowledge in licensing of major vendors (Microsoft Okta Sailpoint Delinea etc...).
Experience in supporting auditing from vendors.
Excellent stakeholder engagement and management skills.
Strong Customer and Business focus.
Tenacious problem-solving abilities to see issues through to resolution.
Education/Qualifications:
Microsoft Active Directory or Azure Active Directory certifications required.
Okta certifications are a valuable plus.
Experience with Privilege Access Management.
Experience with service administration portals for assigning licenses and monitoring installed software.
Strong Microsoft Office skills particularly Excel and PowerPoint.
Strong communication skills both written and oral.
Travel Requirements:
Position may eventually involve travel up to 25% of the time mostly within Europe but overseas travel is expected. Most trips will include overnight travel.
Working Conditions:
Fully remotework from home.
Note: Please send your CV only in English language.
Our products make a big difference every day. So will your contribution. The work you do will mean more because itll make things better for your team our business or our customers lives. Itll inspire you to deliver to your very best. And well be right behind you when you do.
This is a challenge more worthwhile.
This is work thatll move you.
#LI-VC1
#LI-Remote
#ForeverCaring
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Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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Required Experience:
Senior IC
Employment Type
Full-Time
