Police Dispatcher I
Police Dispatcher I
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$ 60000 - 64880
1 Vacancy
Job Description
Job Summary
The Communications and Records section dispatches university police and other public safety personnel and operates as the primary campus public safety answering point using an enhanced 9-1-1 telephone system. The Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. Fire and emergency medical response are initiated by the Police Dispatcher and are transferred to allied agencies. The Police Dispatcher offers pre-arrival patient-care instructions and performs other duties of emergency medical dispatch using guidelines established by the appropriate Emergency Medical Services Agency. The Communications and Records section is also the central records repository for the University Police Department and the law enforcement-related portion of the Transportation & Parking Services section.
Department Summary
Under the administration of the Chief of Police the Cal Poly Police Department (CPPD) is responsible for the safety health and well-being of the university community. The CPPD consists of two divisions the Operations division (Patrol) and the Support division (Communications and Records). The Dispatcher I reports directly to the Communications & Records Manager.
Key Qualifications
- Thorough knowledge of legal codes restrictions and requirements; procedures and techniques for receiving complaints and calls for service and for dispatching and communicating with field units; information systems (CJIS CLETS DMV DOJ CSAR Cal-Photo CCPOR NCIC NLETS T2 Parking system and local warrant CJIS system); public safety-related agencies and field units/personnel; agency rules and procedures; and equipment operating procedures.
Ability to present describe and summarize information orally using clear concise and appropriate language in an organized manner and to derive the correct meaning from various types of information received orally (e.g. giving and understanding instructions directions descriptions explanations etc.). This includes competency in applying job-specific vocal and listening techniques.
- Thorough knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter research and retrieve data as necessary.
- Ability to effectively converse using police radio systems.
Education and Experience
- High school diploma or equivalent.
- Must be able to type 40 wpm
- One year of demonstrated competency using a computer-aided dispatch (CAD) and a two-way radio communication system in a law enforcement or comparable agency within the last ten years.
- Selected candidates must successfully pass a pre-employment background and fingerprinting check as well as a general medical examination drug test and hearing test and supplemental P.O.S.T requirement for dispatchers such as physical and psychological examinations hearing test drug testing and related requirements.
Licenses Certificates Credentials:
- Must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course within one year of hire. Incumbents who upon hire do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills.
- Must have successfully completed or be able to complete within one year of hire the P.O.S.T. Communication training Officer course AND the P.O.S.T. Records Clerk Course.
Salary and Benefits
Anticipated Hiring Range:$60000 - $64880 annually
Classification Range: $44160 - $79308 annually
Factors in determining the appropriate compensation for a role include experience skills knowledge abilities education licensure and certifications and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position based on internal equity budget and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program including health dental and vision insurance retirement participation in the Public Employees Retirement System and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo California and known for its Learn by Doing philosophy. Each year more than 20000 top-tier students come to San Luis Obispo to put knowledge into action taking their learning outside the classroom as they prepare for careers in engineering agriculture science business humanities and the built environment. Cal Polys hands-on philosophy small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities California and the world. For more information visit .
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race sex color ethnicity or national origin. Consistent with California law and federal civil rights laws Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race sex color ethnicity or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.
Cal Poly is a diverse community of individuals who represent many perspectives beliefs and identities committed to fostering an inclusive respectful and intellectually vibrant environment. We cultivate a culture of open dialogue mutual respect and belonging to support educational excellence and student success. Through academic programs student organizations and activities faculty initiatives and community partnerships we encourage meaningful engagement with diverse perspectives. As a higher education institution we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development faculty and staff training student mentorship and comprehensive support programs. At Cal Poly excellence is built on merit talent diversity accessibility and equal opportunity for all.
Supplemental Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as to satisfactorily complete the background check may affect the continued employment of a current CSUemployee who was conditionally offered the position.
The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Positions are posted for a minimum of 14 calendar days.
Employment Type
Full-Time
