- Location: Chinatown Los Angeles CA
- Job Type: Part-time
- Pay: $17.50/hour pooled tips
- Expected Hours: 2535 per week
- Work Location: In person
Please Note: This position is slated for a mid-July 2025 start date. Our hiring process will take place throughout May and June 2025 with training for successful candidates beginning in late June or early July to ensure a smooth onboarding experience.
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About Caf Tondo:
Caf Tondo is a new all-day neighborhood caf and bar located in Chinatown Los Angeles. Inspired by the rhythm of Mexico City we serve coffee in the morning wine and small plates at nightall while fostering community from open to close. Because our footprint is intimate every team member is cross-trainedmoving fluidly from steaming milk at sunrise to pouring a glass of natural wine at sunset. The space shifts with the day and so does the role.
Tasks
Job Overview:
A hybrid hostexpediterserver role that anchors the guest experience from the moment customers enter to the moment they leave. Controls the front door manage table flow across three distinct spaces run food take orders and keep the room hummingall while setting the service tone for the rest of the team.
Who this Job is For:
This role is for someone with a natural gift for making people feel welcome. You bring a warm friendly presence and a deep appreciation for great hospitality. As the first and last point of contact for our guests you set the tonegracious attentive and always ready to help. You thrive on a busy floor support your team wherever needed and are excited to learn across coffee wine and service in a collaborative growth-minded environment.
Responsibilities:
**Guest Reception**
- Welcome every guest with a warm confident greeting at the vestibule. Explain the firstcome firstserved seating model.
- Offer immediate product knowledge (specials wait times where to grab a quick drink).
Table Service & Guest Experience
- Act as a floating server: take orders via handheld answer menu questions upsell featured items.
- Liaise with bar & kitchen to expedite drinks/food.
- Deliver dishes promptly (flagging any allergens/modified items). Pre bus and wipe tables; reset for turnover within 2minutes of departure. Maintain pristine share space (condiment stations water dispensers high tops).
Teamwork & Operations
- Work collaboratively with the team to ensure smooth service flow.
- Serve as shift traffic controller for FOH teammates.
- Participate in trainings and tastingscoffee cuppings wine flights or menu previewsto enhance product knowledge and keep hospitality fresh.
- Contribute to a culture of collaboration and hospitality. Model hospitality and respect with coworkers and guests.
- Maintain a deep understanding of our coffee and wine offerings to engage guests and provide recommendations.
- Jump into any rolebar back runner dishwasherduring peak crunch.
Requirements
- 1 -2 years in a high-volume caf bar or fast-casual concept (host lead server or shift lead preferred). No experience also will be considered on a case-by-case basis.
- Hyper-organized multitasker: You can juggle a door list four guest conversations and five open checks without breaking a sweat.
- Service intuition: You read body language anticipate needs and resolve friction before it surfaces.
- Tech-savvy: Comfortable with handheld POS waitlist apps Slack and basic spreadsheet tracking.
- Clear upbeat communicator: Able to set expectations kindly but firmly (e.g. Were about 15 minutes outmay I start you with a glass of ros while you wait).
- Leadership-by-example mindset: You model hustle cleanliness and calm for the junior team.
- Experience with wine service is a plus; at a minimum a willingness to learn and serve wine confidently.
- Able to stand and walk for 68 hours lift up to 40 lbs and navigate tight indoor/outdoor spaces.
- Food Handler & RBS (Responsible Beverage Service) certifications or willing to obtain within 30 days.
- Weekend and evening availability.
Benefits
- Hourly pay pooled tips
- Paid training & onboarding
- Flexible scheduling (mix of day and evening shifts)
- Employee discounts
- Regular tastings previews and cultural programming access
- A chance to grow with us from day one
To Apply
Please include your resume availability brief cover letter and Instagram and/or Twitter account handle.
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Equal Opportunity Employer: Caf Tondo is proud to be an equal opportunity employer. We value diverse backgrounds perspectives and experiences and foster a workplace where everyone is welcomed and respected. Discrimination of any kind has no place here.