Inside Sales Executive
Inside Sales Executive
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Job Description
Lead Qualification:
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Identify and qualify leads through inbound and outbound calls emails and digital channels.
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Assess customer needs preferences and readiness to purchase.
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Maintain an organized pipeline of prospective clients.
Customer Engagement & Initial Consultation:
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Communicate with potential customers to understand their requirements.
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Provide initial product information and highlight key benefits.
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Educate customers on how Whitelion s smart home solutions can meet their needs.
Demo Meeting Scheduling & Coordination:
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Schedule and coordinate product demo meetings with customers.
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Work closely with the sales team to ensure smooth execution of demo presentations.
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Follow up with customers post-demo to gather feedback and answer queries.
CRM Management & Data Accuracy:
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Update and maintain customer interactions lead progress and demo scheduling details in the CRM system.
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Ensure accurate documentation of sales activities for reporting and analysis.
Collaboration with Sales & Marketing Teams:
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Work alongside the sales team to optimize the pre-sales process.
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Support marketing initiatives by providing insights into customer needs and feedback.
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Assist in creating sales presentations proposals and other pre-sales materials.
Requirements
Knowledge:
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Understanding of sales processes lead generation and pre-sales strategies
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Familiarity with home automation solutions and smart home technologies (preferred)
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Knowledge of CRM software lead tracking and reporting tools
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Awareness of market trends customer pain points and competitive landscape
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Basic technical knowledge to explain product features and benefits effectively
Skills:
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Communication Skills: Exceptional verbal and written communication to engage and persuade potential customers
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Sales & Negotiation Skills: Ability to qualify leads handle objections and influence decision-making
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Organizational & Time Management: Efficiently handle multiple prospects follow-ups and documentation
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Collaboration & Teamwork: Work seamlessly with sales and marketing teams to drive conversions
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Technical Proficiency: Comfortable using CRM tools Microsoft Office and digital communication platforms
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Problem-Solving Ability: Proactively address customer inquiries and provide suitable solutions
Attitude:
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Customer-Centric Mindset: Passion for understanding customer needs and delivering value
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Proactive & Self-Motivated: Take initiative in engaging leads and driving pre-sales efforts
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Adaptability & Learning Approach: Willingness to learn and stay updated on product advancements
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Resilience & Persistence: Ability to handle rejections and maintain a positive attitude
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Detail-Oriented & Process-Driven: Commitment to accuracy and efficiency in lead management
Benefits
Skills: Team Leadership Sales Strategy Execution Client Handling Training & Coaching Reporting & Analysis Territory Management Knowledge: Sales Processes & CRM Tools Market Dynamics Architect and Builder Ecosystem Business Development Practices Recruitment Coordination Data Documentation Attitude: Proactive & Target-Oriented Collaborative Leader Customer-Centric Accountable & Disciplined Growth Mindset
Employment Type
Full Time
