Insurance Verification and Authorization Specialist - Virtual Assistant
Insurance Verification and Authorization Specialist - Virtual Assistant
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Job Description
This is a remote position.
Virtual Rockstar is an industry-leading company based in Arizona that specializes in offloading administrative tasks from healthcare clinics to streamline operations. We hire specifically in the Philippines aiming to build and strengthen families in the region through meaningful employment opportunities. We are committed to hiring individuals who not only meet our job requirements but also align with our core values and long-term vision.
Join our clients growing physical therapy practice dedicated to providing exceptional care and service to patients across Kansas Missouri and Arizona.
Virtual Rockstar is looking for a detail-oriented and proactive Insurance Verification and Prior Authorization Specialist to support our clients administrative team.
Responsibilities:
Conduct thorough insurance verifications for patient appointments.
Complete benefits forms and upload them accurately to patient charts.
Manage prior authorization requests ensuring timely follow-up with insurance providers.
Process insurance credit card payments efficiently and accurately.
Generate claims for mailing by pulling information from the EMR and saving in SharePoint.
Send medical records to insurance companies as needed.
Communicate with insurance payers to inquire about denied or unprocessed claims.
Investigate old unpaid claims to resolve outstanding issues.
Maintain a waitlist for patient appointments and assist with scheduling as necessary.
Requirements
Proven experience in insurance verification and prior authorization processes.
Familiarity with Prompt EMR and Microsoft Office Suite.
Strong attention to detail and organizational skills.
Excellent communication skills both written and verbal.
Ability to work independently and manage time effectively in a remote environment.
Experience in healthcare administration or a related field is a plus.
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.
Employment Type
Full Time
